(In this ongoing series, The Cannata Report’s Editor-in-Chief Scott Cullen checks in with a different dealer each week to find out what’s going on at their dealership, what’s hot, what’s not, and whatever else is on their mind.)
In this installment of “Dealer Check-in,” we touch base with David Scibetta, EVP/CIO Documentelligence/Copier Fax Business Technologies in Buffalo, New York. The dealership sells Konica Minolta and Lexmark products and also offers IT Services and an array of cutting-edge software and hardware such as Konica Minolta’s Workplace Hub. Let’s hear David’s update as to what’s been going on at Documentelligence/Copier Fax Business Technologies this year.
CR: How was 2019 for Copier Fax Business Technologies?
Scibetta: Our best ever with our highest revenue in company history.
CR: What was Copier Fax’s highlight of 2019?
Scibetta: Our Fall Open House Doctoberfest was a hell of a party.
CR: What’s going on in our industry that has you concerned?
Scibetta: Lack of interest in our industry from the upcoming workforce.
CR: What new technology, products, or services are you monitoring as a potential diversification opportunity?
Scibetta: Industrial print, no doubt.
CR: What’s your personal New Year’s resolution for 2020?
Scibetta: When away from the office, unplug and be present in the moment.
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