Technology Trends

To ring in 2022, top executives from four MFP OEMs revealed their New Year’s resolutions focused on the Japanese market. The days of concentrating solely on MFPs and printers…

The educated customer is on the rise, and their expectations are higher than ever. The magic word to meet these expectations seems to be “diversification,” followed…

Dealers have been calling us to lament supply chain issues, but we realize that doesn’t give us the clearest picture of what our readers are experiencing…

Everybody loves to talk about the joys of diversification, but not everybody wants to talk about the pitfalls. However, mistakes can be a valuable learning experience…

Retailers know that the accelerated shift toward more e-commerce workflows will never go away. COVID-19’s impact continues globally in merchant locations and billions…

Since the height of the pandemic in 2020, companies such as Canon U.S.A., DocuWare, Konica Minolta, Square 9, and Xerox have introduced health-related management…

We may only be a month into 2022, but many dealers are already worried about the ongoing trend of declining print “clicks” for the year ahead. Most agree that diversifying…

As office printing continues to suffer, both from the ongoing migration to digital formats and then exacerbated by the pandemic and work-from-home policies…

Andre D’Urbano, VP of marketing for RISO, is the document imaging industry’s foremost inkjet advocate. That’s why he’s the ideal subject for this, the first in our new series titled…

The theme of The Cannata Report’s February issue, which is scheduled to launch later this week, is diversification. Included in that issue is a Virtual…

Coinciding with the release of Xerox’s fourth quarter and full year financial results for 2021 this morning (January 25, 2022), Xerox published a list of four…

Each year at this time, we identify the trends, companies, and people we will be tracking in the coming year. Although our list is comprehensive and far-reaching, we have never…

Despite the lingering effects of the pandemic, 2021 was still an active year in the imaging technology channel, with introductions of new products, solutions, and services…

The past couple of years have been difficult, to say the least, with the disruptions caused by the pandemic. But for many of the vendors in our community, research & development…

Keypoint Intelligence expands its offerings to help dealers compete more effectively. Above: Anthony Sci, president & CEO of Keypoint Intelligence Anthony Sci,…

What a ride. Eighteen months of radical change. While putting the words for this end-of-year column together, I’m in Vienna, Austria, and all unvaccinated adults have been…

Demand for MFPs and printers have risen, but supply chain disruptions continue to impact OEMs’ financial projections. Fiscal result announcements by OEMs…

Our December-January WatchList issue is scheduled to launch next week, but in the meantime, we invite you to take a trip back to December 2018…

As we put the finishing touches on our December-January Watchlist issue, which will be published later this month, we thought it would be fun to go…

On October 6, 2021, Brother Industries President Ichiro Sasaki announced the Brother Group Vision “At Your Side 2030” for the fiscal years from 2022 through 2030. The vision was created…

The MFPs you ordered for your five best customers are two months overdue. On a good day, you call your OEM and get vague promises. On a bad day, you get platitudes. Such…

In the latest installment of our virtual panel series, we connect with six leasing company executives to learn about end-of-lease returns, the competitive leasing landscape and its effect…

Though office demand for MFPs and printers is declining, demand for IT tools and services that digitize office workflows to make them more efficient…