Technology Trends

Dealers of office technology consider e-commerce platforms to satisfy a new generation of customers.

Leading office technology dealers discuss digital transformation, supply chain issues, and hiring and retention in The Cannata Report’s Advisory Board Roundtable.

Office technology dealers have digital transformation at the forefront of their offerings, including office tech dealers Marco Technologies and Impact Networking, Ricoh USA, and production print software provider Rochester Software Associates.

Office technology dealers offer digital transformation in managed services to provide innovative digital technologies for their customers.

Konica Minolta is creating programs to help its dealers with their digital transformation and to diversify into new and more profitable segments such as production and industrial print, VoIP, managed IT, and e-commerce.

After attending POA’s Annual Meeting, it was clear this leading office technology provider is giving the document imaging industry a lesson in developing a successful strategy for diversification.

The second and final installment of my recap of the Konica Minolta analysts briefing from December 13, focuses on the company’s product roadmap and e-commerce initiatives and…

To say that the first half of 2022 was challenging for Konica Minolta is an understatement. However, after a comprehensive webinar for analysts on December 13, all signs indicate that…

Is it time again to bring out the photo albums of the past and the crystal balls to look into the future? Here are some thoughts from our team brainstorming session on…

If you want to get forecasting correctly, you need to know the short-term history of our industry. The best tool we have for our 2023 forecast is our Annual Dealer Survey. In our 37th Annual Dealer…

If you want an update on the supplies and consumables market, look no further than Charlie Brewer, president of Actionable Intelligence, a research firm that tracks the…

Office technology trends and document imaging industry trends to watch in 2023.

To recap 2022, we asked dozens of companies to share their highlights from the 12 months. As you’ll see from their responses, this is an industry with no failure to innovate…

Being sarcastic by nature and skeptical by experience, I rarely take seriously claims made by anyone about their products, especially software, which I consider the archangel of delusion…

Connectivity among devices is paramount as the company expands its product offerings. Above: Ted Kawamura speaks to dealers during Sharp’s 2019 dealer…

The company ushers in the new wave of POP production. Toshiba TEC, which develops, manufactures, and sells Toshiba-branded e-STUDIO color MFPs, has…

The elephant is in the room and reading a personalized direct mail. The elephant, of course, is customer communication. During the past…

The announcement in January that ACDI was entering the electric vehicle (EV) charger business was initially met with skepticism and curiosity. At that time, the war…

Acutely aware of its recent challenges, the company is making the necessary adjustments. Above: Patrick Banno In the past, we have visited…

Diversification has been key to Japan’s largest independent dealer’s growth. Above: Otsuka Shokai President Yuji Otsuka greets visitors at the company’s 60th…

The company’s Cloud Services platform takes dealers up where they belong. You know Lexmark as a leading provider of A4 and industry-specific…

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It’s been two years since HP Amplify was introduced. And what a wild two years it has been. Not everyone was keen on the program when first…

If a manufacturer plans on introducing a new connected document imaging device in 2022, it should be equipped with security features to…

Art Post, client relationship manager with Stratix Systems and the founder of the P4P Hotel MFP Solutions Blog, is never at a loss for ideas for…