Technology Trends

VoIP is a diversification opportunity that offers office technology and services dealers another reason to call on customers and prospects.

A look at the best practices that dealers can utilize to sell production printers and expand sales opportunities in their marketplace.

There is more to diversification than meets the eye for office technology dealers looking to exit the traditional office copier/MFP rut and we identify five opportunities that dealers may be overlooking.

The digital printing packaging market is expected to surpass $32 billion by 2028, a growth rate of more than 9% CAGR in the U.S., which makes it a compelling diversification opportunity for office technology dealers.

Dealers looking to capitalize on current trends should seriously think about adding barcode label printers and label printers to their menu of offerings.

Toshiba’s Steven Tungate shares an update on the supply chain and backorders as well as what his company has learned from the experience.

Konica Minolta’s Laura Blackmer offers an update on the supply chain and backorders as well as what her company has learned from the experience.

Brian Bowerfind of ECI Software Solutions discusses how office technology and services dealers can leverage technology such as e-commerce, and data to grow their businesses.

Office document printing is poised to change thanks to the digital transformation trend and the emergence of new and improved document workflow solutions.

Dealers of office technology consider e-commerce platforms to satisfy a new generation of customers.

Leading office technology dealers discuss digital transformation, supply chain issues, and hiring and retention in The Cannata Report’s Advisory Board Roundtable.

Office technology dealers have digital transformation at the forefront of their offerings, including office tech dealers Marco Technologies and Impact Networking, Ricoh USA, and production print software provider Rochester Software Associates.

Office technology dealers offer digital transformation in managed services to provide innovative digital technologies for their customers.

Konica Minolta is creating programs to help its dealers with their digital transformation and to diversify into new and more profitable segments such as production and industrial print, VoIP, managed IT, and e-commerce.

After attending POA’s Annual Meeting, it was clear this leading office technology provider is giving the document imaging industry a lesson in developing a successful strategy for diversification.

The second and final installment of my recap of the Konica Minolta analysts briefing from December 13, focuses on the company’s product roadmap and e-commerce initiatives and…

To say that the first half of 2022 was challenging for Konica Minolta is an understatement. However, after a comprehensive webinar for analysts on December 13, all signs indicate that…

Is it time again to bring out the photo albums of the past and the crystal balls to look into the future? Here are some thoughts from our team brainstorming session on…

If you want to get forecasting correctly, you need to know the short-term history of our industry. The best tool we have for our 2023 forecast is our Annual Dealer Survey. In our 37th Annual Dealer…

If you want an update on the supplies and consumables market, look no further than Charlie Brewer, president of Actionable Intelligence, a research firm that tracks the…

Office technology trends and document imaging industry trends to watch in 2023.

To recap 2022, we asked dozens of companies to share their highlights from the 12 months. As you’ll see from their responses, this is an industry with no failure to innovate…

Being sarcastic by nature and skeptical by experience, I rarely take seriously claims made by anyone about their products, especially software, which I consider the archangel of delusion…

Connectivity among devices is paramount as the company expands its product offerings. Above: Ted Kawamura speaks to dealers during Sharp’s 2019 dealer…