Technology Trends

Digitalization of business process services for major accounts in North America is a priority of Ricoh’s 21st Mid-Term Management Plan.

Managed Print Services is nothing special anymore. It should come naturally to anyone selling document input/output hardware.

Why the office equipment channel can’t afford to ignore AI.

Despite taking a licking from a change in workstyles and A4, A3 technology keeps on ticking.

Hybrid work, downsized workplaces, and fully featured products are expanding the opportunities for A4 technology.

Like all technology and services across the document imaging industry, print management software and MPS are changing and evolving. To learn how we spoke with three industry thought leaders who shared their opinions.

The research firm Markets and Markets, the enterprise content management (ECM) opportunity has grown to some $60 billion with the global pandemic serving as a boon to accelerate growth.

GreatAmerica Financial Services describes 1nVOICE® as a complete systematic process that works with the dealer’s technology solutions to offer a simplified process for billing.

Your reputation is at stake if you don’t get it right. Usually, when writing a column about cybersecurity, I would have given…

As office technology dealers explore new ways to diversify, laptop sales provide a foot in the door, especially in the era of hybrid work.

For dealers looking for an innovative entry point into managed IT, Intermedia’s UCaaS offering may be the way to do it.

A recent survey about ChatGPT has The Cannata Report’s Scott Cullen thinking about the ramifications of AI in the office technology and publishing industries.

Ricoh’s outgoing President and CEO, Yoshinori Yamashita has announced that the company will be strengthening its regional strategy to drive growth in 2023 and beyond under the leadership of Akira Oyama.

As diversification rages throughout the office technology and services channel, dealers need to understand that as they diversify, it’s impossible to be an expert on everything they sell.

As more manufacturers introduce office and production print devices based on inkjet technology, dealers need to decide if this represents a legitimate diversification opportunity.

VoIP is a diversification opportunity that offers office technology and services dealers another reason to call on customers and prospects.

A look at the best practices that dealers can utilize to sell production printers and expand sales opportunities in their marketplace.

There is more to diversification than meets the eye for office technology dealers looking to exit the traditional office copier/MFP rut and we identify five opportunities that dealers may be overlooking.

The digital printing packaging market is expected to surpass $32 billion by 2028, a growth rate of more than 9% CAGR in the U.S., which makes it a compelling diversification opportunity for office technology dealers.

Dealers looking to capitalize on current trends should seriously think about adding barcode label printers and label printers to their menu of offerings.

Toshiba’s Steven Tungate shares an update on the supply chain and backorders as well as what his company has learned from the experience.

Konica Minolta’s Laura Blackmer offers an update on the supply chain and backorders as well as what her company has learned from the experience.

Brian Bowerfind of ECI Software Solutions discusses how office technology and services dealers can leverage technology such as e-commerce, and data to grow their businesses.

Office document printing is poised to change thanks to the digital transformation trend and the emergence of new and improved document workflow solutions.