Technology Trends

The theme of Shaping Tomorrow at DocuWorld 2024 provided DocuWare partners with a roadmap for the future.

Does your dealership understand what it takes to catch the managed services wave?

If starting an IT business is not for the faint-hearted office technology dealer, launching a separate cybersecurity business is even more daunting.

It’s been four years since Predictive InSight first introduced its DCA to the U.S. dealer channel. To call the launch a success would be an understatement.

On February 6, Ricoh’s President and CEO, Akira Oyama, conducted a “Progress Report on the Corporate Value Enhancement Project” after the company’s third-quarter earnings announcement, aiming for the fiscal year 2025.

Today, we have three major AI models that drive how we use AI and what we can achieve with it: LLM (large language model), multimodal AI, and generative AI. All of them live on—you guessed right—data, good, structured data.

Artificial intelligence may not be new, but it’s poised to become even more prominent in the office technology industry.

There is so much to learn and so many concerns to address about AI.

The opportunities to leverage AI are waiting for dealers of all sizes.

AI technology possesses powers that make for a less chaotic next phase of our data-laden digital age.

Konica Minolta is currently part of a beta program testing out Copilot, a machine learning feature included in the popular recruiting and applicant management software iCIMS.

A rapidly evolving technology requires internal and external safeguards such as an AI policy by organizations using it.

Kingston Training Group is proactively enhancing its sales training using artificial intelligence.

HP showcased its commitment to AI at the HP Amplify 2024 Partner Conference in Las Vegas, March 5-7. During the conference, the company introduced a series of AI initiatives and featured partners from leading technology companies at the forefront of the AI evolution.

The Energy Conservation Center (ECC) in Japan annually recognizes outstanding energy conservation promotion, products, and business models that excel in energy efficiency and CO2 reduction.

Is there a limit to how many product lines a dealer can sell effectively?

Diversify your product, services, and solutions offerings with these four conventional diversification opportunities.

Wide format printers can be an excellent fit for schools and colleges, retailers, law firms, government offices, and advertising/marketing agencies.

Changes in buying habits have proven to be a boon for the demand for barcode and label printers.

The time has come for more dealers to tap into EV chargers.

Vertical market opportunities for DocuWare document management software abound in a variety of industries.

PDS owners Earl and Reena Philpot aren’t letting the size of their dealership limit their opportunities.

Carsten Bruhn, president and CEO of Ricoh USA, explains the current state of the North American market during a digital services briefing.

It’s a simple, win-win equation: OEMs help office technology dealers sell more equipment, which leads to everyone making more money.

Our Editorial Advisory Board shares its thoughts on the challenges and successes of a dealer-vendor relationship.