Technology Trends

As businesses and other organizations become more attuned to cybersecurity and other security related issues, some are…

Is the term “internet terrorism” overly dramatic? Maybe, maybe not. The U.S. Department of Justice (DOJ) doesn’t seem to think the descriptor is too strong…

The entry point was the company’s website. Behind the pretty pictures, alluring copy, and links to other pages was a little gap in the code, an open door that…

Have you heard about the latest opportunity in managed services? Security. That’s right, security. As more dealers make the move into managed services,…

It’s easy to forget about your website. Company name, contact info, a few shiny product photos, what else do you really need? Your sales reps are the ones generating…

On September 1, 2018, Canon Marketing Japan, the organization that controls domestic sales of Canon products in Japan launched NETEYE, an online…

Is it really the time of the year again to look back at the year that was? Let’s start with a brief recap of 2018, and then consider what 2019 may bring to the…

Don’t you just love the imaging industry? It’s always evolving, always innovating, and from time to time, does a nice job of shaking up the status quo. Going forward,…

The landscape of printing and copying for 2019 at first seems vast and uncharted, but to some extent, it is a matter of the more things change, the more they…

Grad Rosenbaum is feeling pretty good these days about how the independent dealer channel is embracing HP as an A3 supplier. The vice president and general…

Toru Hatano, president of OKI Data (OKI’s Printer Business Company), recently revealed the status of the company’s “Mid Term Management Plan 2019,” part of a…

Expanding into production print is potentially one of the most lucrative and exciting ways to generate new revenue streams. Not only can this strategy connect dealers…

Many dealers still think of RISO, Inc. as a digital duplicator company. They’re not wrong, but if Andre D’Urbano, RISO’s director of dealer sales and corporate…

Business discovery and detailed analyses are required for dealers looking to offer customers wideformat print technology. While there are numerous strategies…

You probably have a photo printer in your home or office that does a fine job of printing sharp, clear, durable photographic images on glossy papers. So, you…

During our trip to Japan in 2018, we observed several common threads among the Big Six regarding their future global strategies. Despite these similarities each is forging its own path in accordance with its respective strengths, R&D, and business perspectives.

For Konica Minolta, Inc., the future is data, not hardware. Don’t get us wrong, Konica Minolta is not abandoning the print business, but it is transforming itself from…

As experience often reminds us, things don’t always go as planned. A case in point would be our visit with Canon, Inc. Candidly, we were expecting to spend a little…

If there’s one thing you can say about Ricoh Co. Ltd., it’s that the company has a strong foundation in the Japanese domestic market where it dominates with print…

In our journeys to Japan over the last 40 years, we have stuck to a consistent travel schedule. We fly into Tokyo from the U.S. and hit the ground running. Coordinating…

In Nara, Sharp delivered on providing an amazing visit, which turned out to be the most time we spent with any of our hosts during our tour. Our day began at…

After attending the Kyocera dealer meeting in Las Vegas earlier this year, we had a good idea of what might be discussed when we visited Kyocera Document Solutions,…

An off-handed remark about wanting to move to Japan during a night of socializing with his Japanese colleagues more than five years ago eventually turned into a…

New-build cartridges are shaking up the supply chain. Most are coming into the U.S. from China while others are being built…

With MPS margins challenged by commoditization and print volumes on the decline, one might think there’s little incentive to offer MPS…