Technology Trends

EFI and Atlantic, Tomorrow’s Office are blazing a trail, going where no dealer or EFI has ever gone before. EFI has created a new partner program that allows Atlantic…

Initially, Frank Mallozzi, chief revenue officer at EFI, encouraged us to attend ITMA Barcelona 2019, especially since EFI had acquired Reggiani Machine in July 2015…

We believe textile printing is another opportunity for our dealer audience and that was our motivation to attend this important global textile printing showcase.

Attending the ITMA Barcelona exhibition and conference gave us a sense of an exciting new market that is being created by digital engines driven by powerful front ends…

Many dealers remain curious about casting lines into the production printing revenue stream and wading deeper into higher-volume output waters. The first step is…

When it comes to production and industrial print, what has begun as a trickle could soon become a wave. Seeking to address the evolving dynamics of the print industry,…

The current U.S. administration’s tough stance on trade negotiations with China has finally affected the MFP industry. Most recently, the U.S. announced that…

There’s no better way to get a clear picture of a distant country’s managed print services landscape than to talk to someone who helped shape that industry. A couple of…

During HP Inc.’s (HPI) Annual Reinvent Conference in Houston this past spring, I caught up with The Cannata Report’s 2018 Woman Influencer Anneliese Olson,…

Diversification enables dealers to become “stickier” with their customers, offering more than just traditional office printing technology. An emerging product segment…

Over the last several years, virtually all enterprises have seen the important advantages of scanning and digitizing paper documents, and subsequently processing and/or…

On May 1, 2019, the Reiwa era began in Japan. That’s the day Emperor Akihito’s eldest son, Naruhito, ascended to the throne as the 126th Emperor of Japan, concluding…

In all too many venues inhabited by digital print systems, the mantra of the day is “get the job out the door.” Some jobs are easy-peasy, while others are black holes of…

The latest MFPs have more functions such as the ability to expand functions of processing various business workflows automatically with cloud support. For…

I am not too fond of off-the-shelf, mass-produced things. I love the individual touch. For many day-to-day objects, this isn’t possible, and in many cases, I understand…

What does it take to win at managed IT? That’s the million-dollar question and one dealers of all sizes have struggled with at one time or another. But we aren’t…

In April, BEI Services released what it described as the industry’s first iDaaS (Imaging Device-as-a-Service) model for dealers. The company demonstrated its…

Would you rather sell a commodity or value?If commodities are your preferred offering, you need to think hard about whether that is a good long-term…

As dealers offering managed print services (MPS) know, managing supplies is a key component to a successful relationship with customers. While many dealers opt to…

By now, it should come as no shock that the statistics for printing in color are compelling. According to a recent Xerox study, business documents reproduced in color are resulting…

In February 2019, OKI Data introduced three models in the COREFIDO EX series MFPs for the Japanese domestic market with an industry first seven-year warranty and…

Let me start this column with an anecdote. Officially, the culture of printing dates back to at least 3,500 BCE. Being bold, you may even go back to the days when our…

Show me a dealer who isn’t aligned with one of the many software providers servicing the dealer channel and I’ll show you a dealer who isn’t long for this world. Those…

Inkjet technology is poised to make a huge splash across the independent dealer channel. But is the channel ready for inkjet. Some OEMs think so. To get a sense of…

Ink has been around longer than writing. Some experts describe prehistoric art in Africa or France as paintings, but it’s basically ink on the wall. Sort of like what…