Technology Trends

As most business sectors have bottomed out during the COVID-19 pandemic, one segment has been doing okay, businesses that provide online…

I continue to receive a steady stream of COVID-19-related editorial pitches. Most are not directly related to the office imaging industry. But some of those pitches…

With the rapid spread of infection in Europe and the United States, the coronavirus pandemic is driving major transformation in the imaging industry, and it…

Service is not an option, even in a pandemic. Just ask Lee Farrell, vice president and general manager, Canon U.S.A., who oversees Canon’s Engineering Services…

Overall, the office equipment market for A3 MFPs was relatively flat even before the COVID-19 pandemic hit our industry. There were some pockets…

Given the generous margins on the sales side of the copier/printer dealership business model, it is easy to focus on sales. Still your dealership’s long-term profitability…

How many dealers were making money with MPS prior to the pandemic? According to The Cannata Report’s 34th Annual Dealer Survey published…

Ikuo Nakagawa, senior executive officer of Konica Minolta, Inc., who is responsible for the company’s digital workplace business, DX branding, and IT, recently revealed Konica…

When I hear the word diversification, I think finance, portfolio, spreading money across a variety of investment opportunities to make, well, more money. If diversification…

If diversifying a dealership’s product offerings were easy, then every dealer would do it without hesitation.   But the reality is that taking on a new product…

Office technology OEMs are mixing and matching technology, solutions, and services to create a more efficient and collaborative workplace that…

It is said that all good things must come to an end. Or maybe things change. That’s certainly the story when it comes to the shift from toner to inkjet printing taking place right…

Did you know that you can transfer images to just about anything using heat transfer dye sublimation? You simply print the image on transfer paper and apply it to…

The market research firm Keypoint Intelligence recently published a blog about the potential impact of the COVID-19 pandemic on U.S. office print…

Entering 2020, representatives from the MFP manufacturers have revealed their resolutions. Each company’s policy is to provide products and solutions that adapt…

Not only am I living on each side of the pond for a couple of months at a time every year, I also work on both sides of the printing industry: office imaging and digital…

There is more to security today than just monitoring printer/copier usage, safeguarding customer networks, and protecting against cybercriminals…

IMEX, a company that manufactures toner for remanufactured cartridges in Japan and the United States, is expanding its product offerings with the introduction of its first…

At its most basic and relevant-to-print level, Augmented Reality (AR) uses a printed image and a smartphone or tablet app link to a video…

You’ve heard of the 12 Days of Christmas. How about the office technology industry’s Top 12 Stories of 2019? In celebration of the holidays, The…

In the imaging industry, paperless offices are becoming more prominent while MFP sales are declining. OEMs and dealers are looking to offset this decline by…

It’s getting dark earlier these days, and this means it’s time to reflect on another year of managed print services and ponder what will be next for the office…

As one year ends and another begins, we find ourselves embarking once again on another journey through the tangled jungle of the office imaging…

Sometime in the first quarter of 2020, we may have a basic sense of what is in store for the world of print for the rest of the year. Why the wait? Mostly because…

The MFP that sits 10 feet from my desk, despite assorted professional ministrations and upgrades, has never really worked quite right. Sure, it prints and…