Technology Trends

In the spirit of our July/August production print issue, let’s take a trip back to September 2019. Those were simpler times when we could come…

The printing industry has transformed itself into a hotbed of innovation. If that sounds like a joke, you haven’t paid much attention to the past three months…

Does the dealer channel need another print management solution? If you ask Ed McLaughlin, the answer is a resounding yes. Of course…

The last thing you are probably thinking about right now is expanding into wide-format. After all, it is another print technology, right? And we all know what has…

“Volume is not the best metric when it comes to production printing,” said Bob Barbera, director, production solutions marketing and a G7 expert at Canon U.S.A. “It used…

Attend any large print show such as Print or PRINTING United, and the focal point for most visitors is the hardware in various shapes and sizes that dot the show…

Digital technologies are changing every aspect of the printing industry, but perhaps none so quickly as in book publishing and printing where the benefits of digital printing…

If a company that manufactures and sells its own high-speed industrial printers sees value in Kyocera Document Solutions America’s first high-speed cut-sheet inkjet producti…

As people, we sometimes tend to make things more complicated than what they really are. For years, many companies entertained the idea…

I’ll be honest, after 30+ years covering this industry, there isn’t much that wows me anymore. I was there when fax started to take off, I wrote…

At a business briefing for analysts and press, held by Seiko Epson Corporation in early May, Chairman Minoru Usui and President Yasunori Ogawa presented…

Things were going reasonably well for the next generation(s), at least until a few weeks ago, when the coronavirus pandemic caused significant disruptions to…

The remarkably clueless MFP residing six feet from my desk refuses to differentiate between A4 and letter-size pages, opting instead not to print at all. The print driver insists…

If there is a bright side at to the coronavirus pandemic, global pollution levels have declined due to the massive number of people under quarantine. But that doesn’t mean…

Earlier today we were notified by Kyocera Document Solutions America that its president & CEO, Óscar Sánchez, would be sharing his thoughts about…

As most business sectors have bottomed out during the COVID-19 pandemic, one segment has been doing okay, businesses that provide online…

I continue to receive a steady stream of COVID-19-related editorial pitches. Most are not directly related to the office imaging industry. But some of those pitches…

With the rapid spread of infection in Europe and the United States, the coronavirus pandemic is driving major transformation in the imaging industry, and it…

Service is not an option, even in a pandemic. Just ask Lee Farrell, vice president and general manager, Canon U.S.A., who oversees Canon’s Engineering Services…

Overall, the office equipment market for A3 MFPs was relatively flat even before the COVID-19 pandemic hit our industry. There were some pockets…

Given the generous margins on the sales side of the copier/printer dealership business model, it is easy to focus on sales. Still your dealership’s long-term profitability…

How many dealers were making money with MPS prior to the pandemic? According to The Cannata Report’s 34th Annual Dealer Survey published…

Ikuo Nakagawa, senior executive officer of Konica Minolta, Inc., who is responsible for the company’s digital workplace business, DX branding, and IT, recently revealed Konica…

When I hear the word diversification, I think finance, portfolio, spreading money across a variety of investment opportunities to make, well, more money. If diversification…

If diversifying a dealership’s product offerings were easy, then every dealer would do it without hesitation.   But the reality is that taking on a new product…