Technology Trends

As people, we sometimes tend to make things more complicated than what they really are. For years, many companies entertained the idea…

I’ll be honest, after 30+ years covering this industry, there isn’t much that wows me anymore. I was there when fax started to take off, I wrote…

At a business briefing for analysts and press, held by Seiko Epson Corporation in early May, Chairman Minoru Usui and President Yasunori Ogawa presented…

Things were going reasonably well for the next generation(s), at least until a few weeks ago, when the coronavirus pandemic caused significant disruptions to…

The remarkably clueless MFP residing six feet from my desk refuses to differentiate between A4 and letter-size pages, opting instead not to print at all. The print driver insists…

If there is a bright side at to the coronavirus pandemic, global pollution levels have declined due to the massive number of people under quarantine. But that doesn’t mean…

Earlier today we were notified by Kyocera Document Solutions America that its president & CEO, Óscar Sánchez, would be sharing his thoughts about…

As most business sectors have bottomed out during the COVID-19 pandemic, one segment has been doing okay, businesses that provide online…

I continue to receive a steady stream of COVID-19-related editorial pitches. Most are not directly related to the office imaging industry. But some of those pitches…

With the rapid spread of infection in Europe and the United States, the coronavirus pandemic is driving major transformation in the imaging industry, and it…

Service is not an option, even in a pandemic. Just ask Lee Farrell, vice president and general manager, Canon U.S.A., who oversees Canon’s Engineering Services…

Overall, the office equipment market for A3 MFPs was relatively flat even before the COVID-19 pandemic hit our industry. There were some pockets…

Given the generous margins on the sales side of the copier/printer dealership business model, it is easy to focus on sales. Still your dealership’s long-term profitability…

How many dealers were making money with MPS prior to the pandemic? According to The Cannata Report’s 34th Annual Dealer Survey published…

Ikuo Nakagawa, senior executive officer of Konica Minolta, Inc., who is responsible for the company’s digital workplace business, DX branding, and IT, recently revealed Konica…

When I hear the word diversification, I think finance, portfolio, spreading money across a variety of investment opportunities to make, well, more money. If diversification…

If diversifying a dealership’s product offerings were easy, then every dealer would do it without hesitation.   But the reality is that taking on a new product…

Office technology OEMs are mixing and matching technology, solutions, and services to create a more efficient and collaborative workplace that…

It is said that all good things must come to an end. Or maybe things change. That’s certainly the story when it comes to the shift from toner to inkjet printing taking place right…

Did you know that you can transfer images to just about anything using heat transfer dye sublimation? You simply print the image on transfer paper and apply it to…

The market research firm Keypoint Intelligence recently published a blog about the potential impact of the COVID-19 pandemic on U.S. office print…

Entering 2020, representatives from the MFP manufacturers have revealed their resolutions. Each company’s policy is to provide products and solutions that adapt…

Not only am I living on each side of the pond for a couple of months at a time every year, I also work on both sides of the printing industry: office imaging and digital…

There is more to security today than just monitoring printer/copier usage, safeguarding customer networks, and protecting against cybercriminals…

IMEX, a company that manufactures toner for remanufactured cartridges in Japan and the United States, is expanding its product offerings with the introduction of its first…