Welcome to The Cannata Report’s 2025 WatchList issue, where we highlight the trends, companies, people, and products poised to shape the future of the office technology industry.
Technology Trends
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Technology Trends
Outside the Box | From Dirty to Sexy: The Revolution of Paper in Modern Communication
by Petra Dienerby Petra DienerIn the bustling landscape of modern communication, paper finds itself at a crossroads.
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Technology Trends
Rebuilding an Industry: The Case for Textile Printing in the U.S.
by Frank G. CannataTextile printing is an untapped opportunity for office technology dealers and one with a promising future.
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Each year, The Cannata Report sets as its mission to spotlight the developments shaping the future of office technology in our Annual WatchList.
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Technology Trends
The Future of Production Print Software: AI, Automation, and Web-to-Print Lead the Charge
by Mark Vrunoby Mark VrunoWith more OEMs pushing production print, the near-term future burns brightly for dealers selling these workhorse devices as well as the production print software that drives them.
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Technology Trends
Growing Pains: The AI Evolution in the Office Technology Industry
by Kate Graggby Kate GraggArtificial intelligence (AI) was the buzzword on everyone’s lips this year—the hot investment, the future that has finally arrived, society’s downfall or its savior.
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Technology Trends
Japanese Headlines: OEMs Thrive as Production Printing Outpaces Office MFP Market
by Tetsuo Kuboby Tetsuo KuboAlthough the sale and use of office digital MFPs have been sluggish due to the global trend toward paperless offices, the sale and use of production printers continue to grow.
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Technology Trends
Outside the Box | The Accessibility Revolution: A Guide for Managed Print Services Providers
by Petra Dienerby Petra DienerThe shift towards accessibility presents a unique opportunity for managed print services providers.
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A4s have become faster and more durable, and the print quality has improved with each new model. So why don’t these devices get more respect?
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Technology Trends
Xerox’s Production Print Strategy: PrimeLink Series, Dealer Support, and Fujifilm Partnership Insights
by Frank G. CannataIn this follow-up to Frank G. Cannata’s PRINTING United overview, Frank recaps his conversations with Xerox executives about the company’s production print strategy.
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Technology Trends
CLICK: It’s Showtime for Frank Cannata and CJ Cannata at PRINTING United Expo 2024
by Scott Cullenby Scott CullenFrank and CJ travel to PRINTING United Expo 2024 in Las Vegas to discover what’s new in the world of production and industrial print.
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Technology Trends
Japanese Headlines: JBMIA Investigates Paper Output in Key Vertical Markets
by Tetsuo Kuboby Tetsuo KuboThe Printer and MFP Subcommittee of the Japanese Business Machine and Information System Industries Association (JBMIA) recently announced the results of a domestic survey on “business areas where paper output remains strong,” a topic of great interest in the MFP/printer industry.
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Technology Trends
Outside the Box | Artificial Intelligence’s Hidden Environmental Cost: Rethinking Carbon Footprint in Managed Print Services
by Petra Dienerby Petra DienerArtificial Intelligence (AI) has become a transformative force across industries, encompassing various technologies such as machine learning algorithms, neural networks, and large language models.
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Production Print NewsTechnology Trends
From Candy to Broccoli: The Future of Print Was on Display at PRINTING United Expo 2024
by Petra Dienerby Petra DienerPRINTNG United Expo 2024 once again proved to be a hotbed of innovation, showcasing the latest advancements in printing technology and highlighting emerging trends to shape the industry’s future.
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Technology Trends
A Better A3 Device: Update on New Features and Capabilities
by Noel Wardby Noel WardA3 devices, the too-much-is-never-enough workhorses of office printing, have long been the go-to machines for customers seeking a full set of features and capabilities.
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CR Special FeaturesOp-Ed & CommentaryProduction Print NewsTechnology Trends
PRINTING United Defines Opportunities for the Future of the Office Technology Dealer Channel
by Frank G. CannataPRINTING United provides office technology dealers looking to diversify and expand solutions offerings in production print many opportunities to consider.
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Technology Trends
The Power of Production Print Continued: SumnerOne’s Recipe for Success in the Segment
by Frank G. CannataEdmund Sumner, managing director of SumnerOne in St. Louis, Missouri, describes his dealership’s entry into production print and strategies for success.
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Technology Trends
Japanese Headlines: Konica Minolta and Ricoh Exceed Expectations at drupa 2024
by Tetsuo Kuboby Tetsuo KuboKonica Minolta secured over 200 orders from customers worldwide and Ricoh added more than 100 orders during drupa 2024 in Düsseldorf, Germany.
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Technology Trends
Outside the Box: Navigating the World of In-Plants
by Petra Dienerby Petra DienerIn-plant customers represent a gateway to production print for MPS providers.
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Technology Trends
Exploring Wide Format Printers: Technologies, Applications, and Sales Strategies
by Scott Cullenby Scott CullenIf you aren’t selling wide format printers, it’s a product category worth considering, especially for expanding your production print footprint.
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Industrial print is one of those terms that defies clear definition. Like the sometimes mile-wide, mighty Mississippi River, the broad category represents many things in a vast ocean of different businesses.
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We begin this special issue about production print with interviews with four dealers. Each of the first three represents a different manufacturer.
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Technology Trends
Pump Up Your Customer’s Print Volumes with Light Production
by Noel Wardby Noel WardYou’d think there would be a definition of light production, but there isn’t. Some vendors dodge the question by citing the jobs that fall into this category.
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Technology Trends
Transform Your Imaging Offerings with an Array of Finishing Solutions
by Noel Wardby Noel WardBroadly speaking, finishing includes corner and edge trimming, perforating, inserting pages, folding, die-cutting, fold-out pages, special trims, adding tabs, perfect binding, and more.
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Technology Trends
Five Strategies to Leverage AI in Your Office Technology Dealership
by Kate Graggby Kate GraggWhat can AI do to make a dealer’s organization’s workday, and their clients’ easier?