Technology Trends

Appreciation for and concerns about generative AI. Four experts on the topic chime in regarding the latest in artificial intelligence.

Best practices for integrating artificial intelligence (AI) into your workflow.

Is artificial intelligence (AI) more like a mythical genie or Isaac Asimov’s ‘I, Robot’ sci-fi turned real?

Unlocking the AI power of large language models to generate leads, tailor pitches, and crush quotas.

From smarter MFPs to predictive maintenance and intelligent workflow automation, AI is enhancing productivity, security, and efficiency.

AI-powered recruitment tools offer potential for efficiency, improved candidate matching, and better retention.

“AI is a powerful tool . . . [that] should complement, not replace, skilled technicians,” stresses a Sharp VP. Now that the technology is here, can we live without it on the service side of the business?

Since its inception nearly 60 years ago as a hub for R&D, HP Labs has been consistently delivering industry-changing innovations: from early personal computing to artificial intelligence (AI), sustainable technology, and quantum computing.

Our President/CEO CJ Cannata and new Editor-in-Chief Mark Vruno hit the road last month for events in Anaheim, California, and Las Vegas, Nevada.

Enhanced features, solutions, and services add value to multifunction printers (MFPs).

Industry thought leaders debate the future of managed print services (MPS) as they closely monitor the return-to-office trend.

Office technology industry movers and shakers network and share insights at the Executive Connection Summit.

Diversification strategies: Office technology dealers need to embrace new products, services, and solutions to meet the demands of an evolving market.

Five Cannata Report Advisory Board members reveal what’s worked, what hasn’t, and what’s next in their diversification journeys.

When it comes to diversification, these legacy products, services, and solutions are still viable for expanding beyond traditional office technology.

Discover how Unified Communications as a Service (UCaaS) can help dealerships meet customer demands, boost productivity, and tap into new revenue streams.

Industries ranging from retail and healthcare to logistics and manufacturing use thermal barcode printers. This potentially high-margin, high-demand product category can help dealers seeking to expand beyond traditional copiers and office printers.

Mike Marusic, Sharp president & CEO, talks margins and outlines the office-tech dealer opportunity for the OEM’s Dynabook laptop devices.

The best way to describe the Executive Connection Summit for anyone who has never attended is one-part think tank, one-part educational forum, and one-part networking conference.

Success in cut sheet production gives you access and the opportunity to take on other growth-oriented businesses. Not one, not two, not three, but four.

Welcome to The Cannata Report’s 2025 WatchList issue, where we highlight the trends, companies, people, and products poised to shape the future of the office technology industry.

In the bustling landscape of modern communication, paper finds itself at a crossroads.

Textile printing is an untapped opportunity for office technology dealers and one with a promising future.

Each year, The Cannata Report sets as its mission to spotlight the developments shaping the future of office technology in our Annual WatchList.

With more OEMs pushing production print, the near-term future burns brightly for dealers selling these workhorse devices as well as the production print software that drives them.