Ricoh

This year, we saw a modest increase in the number of dedicated dealers compared with 2017, which we attribute to the greater number of Survey respondents…

When analyzing our Survey results, we do not base our findings on profitability and choose to examine revenue. This year, the total dealer revenue of our entire…

Up until our 32nd Annual Dealer Survey in 2017, we tracked the numbers for the $5 Million-Plus Club, dealers with revenues of $5 million or greater. During the…

Since we began tracking dealers’ engagement in MPS, it’s been fascinating to watch the evolution of this offering. As much as MPS has become seemingly…

Providing managed IT or managed network services continues to be the most golden of opportunities for the dealer channel. (We’ll refrain from using “managed…

If service is core to a dealership’s business, then there is great value in examining the makeup of a dealership’s technical operations with an emphasis on…

Private-equity money continued to flow into the channel in 2017; Ricoh sold much of its SMB MIF to a select group of dealers, which strengthened their…

Since we began conducting this Survey, there hasn’t been a single year where acquisitions were not shaping the dealer landscape in one way or another. The days…

Even before we started asking dealers to identify their greatest opportunities for growth, the dealer channel has been constantly on the lookout for the next…

If this is the first time you’re hearing your dealership should consider taking a closer look at production and industrial print, then you haven’t been paying…

You probably have a photo printer in your home or office that does a fine job of printing sharp, clear, durable photographic images on glossy papers. So, you…

We are so pleased to be publishing our first-ever SIP (special-interest publication) as a Special Bonus Issue, exclusively sponsored by GreatAmerica Financial…

During our trip to Japan in 2018, we observed several common threads among the Big Six regarding their future global strategies. Despite these similarities each is forging its own path in accordance with its respective strengths, R&D, and business perspectives.

If there’s one thing you can say about Ricoh Co. Ltd., it’s that the company has a strong foundation in the Japanese domestic market where it dominates with print…

An off-handed remark about wanting to move to Japan during a night of socializing with his Japanese colleagues more than five years ago eventually turned into a…

It was our pleasure to host our third annual elite partner dinner at Tiro A Segno of New York, a private club and the oldest Italian American heritage organization in the U.S….

Taking a look back on our four previous Women Influencers issues, The Cannata Report has featured 12 senior women executives in this editorial franchise’s…

If there’s such a thing as warp speed, Doug Pitassi, president of Pacific Office Automation (POA), is cruising at it. Recently,…

As we continued on our dealer tour across the country, it gave me pause to reflect about where we started, where…

In partnership with AMETEK ESP, official sponsor of the Women Influencer franchise””and as represented at the…

Like a fine red wine, E.O. Johnson Company in Wausau, Wisconsin, just keeps getting better with age. As the company finishes…

In last month’s annual Women Influencers issue, we provided a Frank Award nominee preview in the category of “Best…

A visit with Systel in Fayetteville, North Carolina, reveals that diversification and thinking big have their advantages, especially when starting out in…