Managed IT Services

Collabrance LLC, a GreatAmerica Company, has announced the release of their new customer portal build to help MSPs enhance their IT…

Novatech, Inc. has announced the debut of a new Atlanta Call Center that will provide support for Managed IT and Managed Print customers. The center…

As we wind down the month of June and rapidly approach the Fourth of July holiday weekend, I encourage you to check out the June issue of The…

We have been well aware of the power and potential of data in modern day business for quite some time now. We quickly realized that for companies,..

We are excited to present our annual Young Influencers issue, presented exclusively by ACDI, highlighting six talented young individuals who…

If there were any office imaging industry lessons to be learned from the COVID-19 pandemic, it’s that dealers who had invested in managed services were better positioned…

There is more to security today than just monitoring printer/copier usage, safeguarding customer networks, and protecting against cybercriminals…

In this installment of “Dealer Check-in,” we touch base with Tony Nami, president, Prior & Nami Business Systems, Hamilton, NJ. The dealership…

In this installment of “Dealer Check-in,” we touch base with Chelsey Bode, president, Pearson-Kelly Technology, Springfield, MO. Pearson-Kelly offers…

Inspired by the 1972 Studs Terkel book “Working,” where the author interviewed a couple of hundred different people in different professions…

This is the time of year for recaps, resolutions, prognostications, and our December-January issue featuring The Cannata Report…

What are dealers’ top concerns? Leveraging key insights and analyses derived from the results of our 34th Annual/2019 Dealer Survey…

One of the basic premises for success in the imaging business, at least for independent dealers, is staying close to the customer. That’s followed…

In this installment of “Dealer Check-in,” we touch base with Susie Woodhull, president, Woodhull LLC in Dayton, Ohio. Woodhull LLC is a Ricoh dealer…

Today, we roll out Part 2 of the results and analysis of The Cannata Report’s 34th Annual Dealer Survey. As in year’s past, we reveal this information in two..

The Continuum Navigate conference at The Cosmopolitan Hotel in Las Vegas, Oct. 14-16 was an informative event for anyone interested in…

What will the Dealer of the Future look like? Using graphics along with insights based on research and discussions with thought leaders, The…

Today, we begin to roll out the results and analysis of The Cannata Report’s 34th Annual Dealer Survey. As in year’s past, we will reveal this information in…

I love fall, the changing colors, the cooler weather, the baseball playoffs, our Annual Dealer Survey. As I’m writing this in early September, I’m lamenting the the…

The Cannata Report meets with Continuum senior executives Michael George, CEO; and John Schweizer, VP of office technology; at the IT services provider’s…

CJ Cannata and Scott Cullen provide top-line insight into current security trends and offerings, including device monitoring, managed fire walls, multi-factor…

Today’s Burning Question is…why do dealers need to diversify? Scott Cullen: There are plenty of reasons why dealers should be diversifying. Declining print volumes is a big one; as a…

Being in Southern California always makes me happy and this August I had a chance to visit with our creative advisor Dave Noll on the Hollywood set of Punchline…

CJ Cannata and Scott Cullen provide top-line insight into current diversification trends, including Security, Smart Office Solutions, and Production and Industrial…