Managed IT Services

Last week I attended an array of virtual sessions at ConnectWise’s IT Nation Connect conference in Orlando, Florida. There were multiple sessions on…

In The Cannata Report’s 36th Annual Dealer Survey, we saw an increase in the percentage of dealers from five of the Big Six OEMs identifying managed…

Last month we released part one of our 36th Annual Dealer Survey, including coverage and analysis of different aspects of managed IT. In our…

Our celebration of Cybersecurity Awareness Month continues with tips and information from the Cybersecurity and Infrastructure Security…

So, the day after the long weekend, the head of your IT group shows up in your office and tells you she is leaving. Happy Tuesday!Totally blindsided…

How many dealers offer managed IT services is a question we examine every year in our Annual Dealer Survey. The first part of the Survey will,..

In our never-ending quest to find IT-related content for IT Tuesdays, we recently received an article titled, “Why You Should Disable This Dangerous Setting on…

During the ConnectWise IT Nation conference in June, Scott R Davis, a cybersecurity professional and public speaker, as well as a sales engineer…

I am pleased to present one of my favorite issues of the year—our annual Young Influencers issue. This year we profile six talented young influencers, including…

From passkeys to cameras in hallways to wrist gadgets that count steps and even tell time, devices at the core of the Internet of Things have become more ubiquitous than cell…

After a prolonged period of quiet, Visual Edge Technology resurfaced in April with the announcement about the national launch of…

Where would the dealer channel be without service and services? Service has always been a key revenue generator for the independent dealer channel…

An ongoing theme across the independent dealer channel is the need to diversify beyond traditional office print. Diversification is nothing new to the….

A new vaccine may be zooming around in trucks and planes but in everyday terms, life is still going to be a bit dicey for a few months. And we have no idea of what…

On Monday February 1, ConnectWise announced the acquisition of Service Leadership, a consulting firm focused on financial and operational…

Each year at this time, we present the trends, companies, and people we will be tracking in the coming year. While comprehensive and far-reaching, we have never intended…

Paul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…

We don’t believe we need to remind dealers again about the necessity of diversifying beyond traditional A3 technology. Most seem to be doing fine on their own. However…

Larry Weiss, president & CEO of Atlantic Tomorrow’s Office has announced leadership changes at the New York City-based dealership…