Managed IT Services

A new vaccine may be zooming around in trucks and planes but in everyday terms, life is still going to be a bit dicey for a few months. And we have no idea of what…

On Monday February 1, ConnectWise announced the acquisition of Service Leadership, a consulting firm focused on financial and operational…

Each year at this time, we present the trends, companies, and people we will be tracking in the coming year. While comprehensive and far-reaching, we have never intended…

Paul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…

We don’t believe we need to remind dealers again about the necessity of diversifying beyond traditional A3 technology. Most seem to be doing fine on their own. However…

Larry Weiss, president & CEO of Atlantic Tomorrow’s Office has announced leadership changes at the New York City-based dealership…

The second annual ConnectWise SMB State of Cybersecurity report found that more than three-quarters of the respondents worried they will…

Collabrance LLC, a GreatAmerica Company, has announced the release of their new customer portal build to help MSPs enhance their IT…

Novatech, Inc. has announced the debut of a new Atlanta Call Center that will provide support for Managed IT and Managed Print customers. The center…

As we wind down the month of June and rapidly approach the Fourth of July holiday weekend, I encourage you to check out the June issue of The…

We have been well aware of the power and potential of data in modern day business for quite some time now. We quickly realized that for companies,..

We are excited to present our annual Young Influencers issue, presented exclusively by ACDI, highlighting six talented young individuals who…

If there were any office imaging industry lessons to be learned from the COVID-19 pandemic, it’s that dealers who had invested in managed services were better positioned…

There is more to security today than just monitoring printer/copier usage, safeguarding customer networks, and protecting against cybercriminals…

In this installment of “Dealer Check-in,” we touch base with Tony Nami, president, Prior & Nami Business Systems, Hamilton, NJ. The dealership…

In this installment of “Dealer Check-in,” we touch base with Chelsey Bode, president, Pearson-Kelly Technology, Springfield, MO. Pearson-Kelly offers…

Inspired by the 1972 Studs Terkel book “Working,” where the author interviewed a couple of hundred different people in different professions…

This is the time of year for recaps, resolutions, prognostications, and our December-January issue featuring The Cannata Report…

What are dealers’ top concerns? Leveraging key insights and analyses derived from the results of our 34th Annual/2019 Dealer Survey…

One of the basic premises for success in the imaging business, at least for independent dealers, is staying close to the customer. That’s followed…

In this installment of “Dealer Check-in,” we touch base with Susie Woodhull, president, Woodhull LLC in Dayton, Ohio. Woodhull LLC is a Ricoh dealer…

Today, we roll out Part 2 of the results and analysis of The Cannata Report’s 34th Annual Dealer Survey. As in year’s past, we reveal this information in two..

The Continuum Navigate conference at The Cosmopolitan Hotel in Las Vegas, Oct. 14-16 was an informative event for anyone interested in…