Managed IT Services

Governor JB Pritzker and Secretary of State Jesse White joined DOT Security to celebrate the grand opening of the company’s new…

ConnectWise announced a new service offering designed to help MSPs and their clients respond to attacks and recover from security incidents…

According to our 36th Annual Dealer Survey, only 12% of dealers built their managed IT business through acquisition while 61% have built their own…

Hiring and retention consistently rank as one of the top three dealer concerns in our annual Survey.  While most dealers tend to think…

There’s a lot of hype around managed IT and if you’re not careful, you might think anybody can do it. The problem is there are plenty of pitfalls…

In the March issue of The Cannata Report, a panel of IT experts responded to questions about the most common mistakes dealers make…

You can’t turn anywhere in the news media these days without hearing news of a cyberattack or concerns about cyberattacks resulting…

I don’t blame dealers who have decided that offering customers IT services is not for them one bit, or maybe I should say one byte. At the same time, I credit dealers that have…

Your actions can set a great example for your customers. No doubt, we are all creatures of habit. Volumes have been written…

Is it even possible for businesses to truly stay safe in cyberspace anymore? Weeks prior to Russia’s invasion of Ukraine in late February, Moscow already had begun a hybrid war…

To better understand the risks and rewards of what it takes to succeed in managed IT, we gathered a distinguished group of panelists…

The Cannata Report’s cover story for March focuses on cybersecurity. It’s a topic that is front-page news of late, driven in large part by Russia’s invasion…

Todd Croteau, president of All Covered, Konica Minolta’s IT Services division, is well versed on the trends impacting the managed IT space. During a…

Data security will shape the future and well-being of many businesses. Proactive, forward-thinking dealerships, such as Impact Networking in Chicago, IL, can help prevent…

The human element remains the weakest link in cybersecurity, as an annual report reveals that 85% of all data breaches are in one way or another…

Until this year, the more dealers who participated in our Annual Dealer Survey, the lower the percentage that offered managed IT…