Managed IT Services

Are you currently experiencing the fear of missing out (FOMO) on new technology? European Headlines columnist Petra Diener makes a case for why you shouldn’t have FOMO.

Attendance and participation at Camp ACDI 2023, a digital and diversification-themed event, was dominated by managed IT services and software channel brass from leading office technology dealerships.

How a website lead to Impact Networking, then a hack attack, led to a $9 million, five-year contract for cybersecurity and managed services.

ConnectWise showcased the evolution and future of its Asio Platform during CEO Jason Magee’s keynote, highlighting robotic process automation (RPA).

As the number of dealers participating in our 38th Annual Dealer Survey soared to 458 this year, we saw a modest decline in the percentage of dealers offering managed IT services.

Cybersecurity Awareness Month is an opportune time to acknowledge the many cyberthreats that can impact your dealership and your customers’ businesses.

Service Leadership, Inc. announced the opening of its annual Service Leadership Index Annual IT Solution Provider Compensation (Remuneration) Survey.

Pulse Technology will participate in an October 19 broadcast, “The Cyber Collective,” with Vince Miceli, VP of Technology, representing Pulse Technology on the broadcast.

In this week’s episode of Fridays with Frank, Frank G. Cannata responds to a question from Sean Fleming of Distribution Management, who wants to know what the office technology industry will look like 10 years from now.

RJ Young’s AJ Baggott discusses new diversification opportunities, where the dealership is finding IT and cybersecurity talent, the dealership’s flourishing production print business, and new initiatives that have him excited.

RJ Young CEO AJ Baggott also reveals the segments of the business performing well and the dealership’s strategy for running a thriving managed IT business.

Managed IT services, including cybersecurity, IT hiring and retention, and artificial intelligence (AI) are the centerpieces of our April issue.

As office technology dealers diversify into managed IT, a cybersecurity offering can make them more valuable to their customers.

Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.

IT talent in the office technology industry is in high demand, and dealers need to be creative and diligent in not only finding this talent but keeping them.

Credit CDS Office Technologies founder Jay Watson for recognizing the importance of managed services well before many of his dealer peers, and well before “managed services” entered the office technology industry lexicon.

ConnectWise launched a core capability in the ConnectWise Asio platform with AI-assisted PowerShell scripting across two products in its Unified Monitoring and Management solution portfolio.

Impact Networking’s managed marketing services is a prime example of a unique diversification strategy for dealers in the office technology industry.

Impact Networking announced that CRN, a brand of The Channel Company, has named Impact to its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2023.

ConnectWise announced that Channel Futures has recognized Peter Kujawa, VP of Service Leadership, as a 2023 Channel Influencer Award winner.