Managed IT Services

Service Leadership, Inc. announced the opening of its annual Service Leadership Index Annual IT Solution Provider Compensation (Remuneration) Survey.

Pulse Technology will participate in an October 19 broadcast, “The Cyber Collective,” with Vince Miceli, VP of Technology, representing Pulse Technology on the broadcast.

In this week’s episode of Fridays with Frank, Frank G. Cannata responds to a question from Sean Fleming of Distribution Management, who wants to know what the office technology industry will look like 10 years from now.

RJ Young’s AJ Baggott discusses new diversification opportunities, where the dealership is finding IT and cybersecurity talent, the dealership’s flourishing production print business, and new initiatives that have him excited.

RJ Young CEO AJ Baggott also reveals the segments of the business performing well and the dealership’s strategy for running a thriving managed IT business.

Managed IT services, including cybersecurity, IT hiring and retention, and artificial intelligence (AI) are the centerpieces of our April issue.

As office technology dealers diversify into managed IT, a cybersecurity offering can make them more valuable to their customers.

Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.

IT talent in the office technology industry is in high demand, and dealers need to be creative and diligent in not only finding this talent but keeping them.

Credit CDS Office Technologies founder Jay Watson for recognizing the importance of managed services well before many of his dealer peers, and well before “managed services” entered the office technology industry lexicon.

ConnectWise launched a core capability in the ConnectWise Asio platform with AI-assisted PowerShell scripting across two products in its Unified Monitoring and Management solution portfolio.

Impact Networking’s managed marketing services is a prime example of a unique diversification strategy for dealers in the office technology industry.

Impact Networking announced that CRN, a brand of The Channel Company, has named Impact to its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2023.

ConnectWise announced that Channel Futures has recognized Peter Kujawa, VP of Service Leadership, as a 2023 Channel Influencer Award winner.

Frank Cannata recaps Ricoh USA’s Philadelphia dealer meeting, a meeting that covered an array of strategic initiatives critical to its dealers and allowed them to offer feedback to Ricoh executives.

Office technology dealers offer digital transformation in managed services to provide innovative digital technologies for their customers.

Konica Minolta is creating programs to help its dealers with their digital transformation and to diversify into new and more profitable segments such as production and industrial print, VoIP, managed IT, and e-commerce.

Under the leadership of church minister turned office technology dealer David Polemini, Rite Technology is thriving in a competitive market thanks to the way it conducts business and its mission to expand its offering outside of traditional office copiers/MFPs.

ARCOA Group announced its partnership with All Copy Products with the help of Amplified Solutions. This partnership will allow both companies to expand their services and offer customers…

ConnectWise announced that Channel Futures has recognized Arlin Sorensen, VP of Ecosystem Evangelism, as one of its Top 20 Managed Services Channel Leaders for 2022. The annual list highlights…

ConnectWise announced a global strategic partnership with Evo Security to deliver a consolidated IAM platform. Partnering with Evo will offer TSPs tools to secure and streamline access to devices…

Konica Minolta announced it is the recipient of a Platinum 2022 ‘ASTORS’ Homeland Security Award from American Security Today (AST) for its FORXAI Secure Access solution…