Fraser subsidiary expands its presence with the acquisition of Computer Management and Marketing Associates (CMA), a leading independent managed IT company in the Lehigh Valley.
Managed IT Services
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Issue Announcements
February ’25 Issue: Discussions about Business Diversification Strategies, including MSP, Thermal Barcodes and UCaaS.
by CJ Cannataby CJ CannataHelping dealers with business diversification strategies to expand their product and service offerings is a perennial theme. What about your revenue streams? Are they recurring? Perhaps consider adding thermal barcode printers, laptop computers or/and managed IT services to your menu mix.
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Technology Trends
Dealer Panel Q&A: Diversification Opportunities and Challenges
by Scott Cullenby Scott CullenFive Cannata Report Advisory Board members reveal what’s worked, what hasn’t, and what’s next in their diversification journeys.
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Managed IT & Solutions
Mastering the MSP Model: A Dealer’s Blueprint for IT Services Success
by Mark Vrunoby Mark VrunoStrategies for unlocking growth opportunities in IT services.
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Breaking News, Business & Finance
ECI Software Solutions Appoints Brian Hildebrand as Chief Information Officer
by Mark Vrunoby Mark VrunoA proven innovator in ECI’s IT and cloud strategy, Hildebrand strengthens ECI’s executive team and supports customer success, driving advanced and industry-focused technology development for SMBs.
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Managed IT & Solutions
DEXTEK Takes Off: How DEX Imaging is Accelerating into the Managed IT Services Market
by Scott Cullenby Scott CullenDEX Imaging’s Bill Wosilius outlines DEXTEK’s strategic vision, market approach, and growth ambitions.
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Breaking News, Business & Finance
DEX Imaging Expands Managed IT Services Division, DEXTEK, in Orlando, Florida
by Scott Cullenby Scott CullenDEX Imaging LLC announced the expansion of its new Managed IT and Cybersecurity Division, DEXTEK, to Orlando, Florida.
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Breaking News, Business & Finance
The Kingston Training Group Announces Strategic Partnership with ConnectWise
by Scott Cullenby Scott CullenThrough this new alliance, ConnectWise will contribute up to 50% of eligible KTG investments directly from ConnectWise Market Funds, significantly reducing training costs for ConnectWise partners.
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Breaking News, Business & Finance
DEX Imaging Launches New Managed IT & Cybersecurity Division: DEXTEK
by Scott Cullenby Scott CullenDEX Imaging LLC, the largest independent dealer of document imaging technology in the United States, announced today the launch of its new Managed IT and Cybersecurity Division: DEXTEK.
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Breaking News, Business & Finance
Keypoint Intelligence Partners with Quantum Business Solutions to Launch Q2
by Scott Cullenby Scott CullenKeypoint Intelligence and Quantum Business Solutions unveiled Q2, a sales and marketing automation platform designed to transform operations for office technology and managed services dealers.
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Breaking News, Business & Finance
Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction
by Scott Cullenby Scott CullenSyncro announced the launch of its latest feature, Ticket Sentiment Analysis, as part of its Smart Ticket Management suite.
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Breaking News, Business & Finance
Sale of CompTIA’s Certification Business Allows Greater Focus on IT Channel Membership and Expanded Charitable Giving
by Scott Cullenby Scott CullenCompTIA announced the pending sale of the Association’s certification business to a private equity partnership.
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Dealer Survey & The Cannata Dinner
39th Annual Dealer Survey: Managed IT
by Scott Cullenby Scott CullenAfter dropping to 43% a year ago, the percentage of dealers offering managed IT services rose to 47% in this year’s Survey.
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Dealer Survey & The Cannata Dinner
39th Annual Dealer Survey: Diversification Opportunities
by Scott Cullenby Scott CullenAs office technology evolves, dealers that want to remain relevant with customers and continue growing their businesses must diversify their product offerings.
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General Profiles
DEX Imaging’s Dan Doyle Jr. Talks Acquisitions, Mega Dealers, IT Services, and More
by Scott Cullenby Scott CullenThe Cannata Report speaks with DEX Imaging’s CEO Dan Doyle Jr. about Gamut Capital Management’s acquisition of DEX Imaging from Staples, which closed in June.
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Breaking News, Business & Finance
The 20 Expands MSP Growth Platform with Acquisition of Collabrance
by Scott Cullenby Scott CullenLeading MSP growth platform The 20 today announced its acquisition of Collabrance, LLC., an award-winning master managed IT services provider based in Cedar Rapids, Iowa.
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Dealer Tour: DOCUmation Shines Bright Deep in the Heart of Texas
by Scott Cullenby Scott CullenAs private-equity-owned dealerships across the country flex their financial muscles and expand their footprints, some privately held independent dealerships like DOCUmation, based in San Antonio, Texas, are meeting this competition head on.
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Stramaglio Consulting announced that Proven IT has joined The Consortium.
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Technology Trends
Out of the Box: Cybersecurity and Artificial Intelligence are Propelling the Next Wave of Managed Services
by Petra Dienerby Petra DienerDoes your dealership understand what it takes to catch the managed services wave?
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Managed IT & Solutions
Strategies for Building a Growth-Oriented Managed IT Services Business
by Mark Vrunoby Mark VrunoAvoid following the same blueprint used for your imaging business when launching a managed IT services business.
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Managed IT & Solutions
Managed IT Services: A Viable Path to Net New Customers
by Kate Graggby Kate GraggAs the office technology industry trends further toward offering managed IT services to their clients, a lot of attention has been paid to the ways a dealer’s hardware sales and service teams can generate leads.
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Breaking News, Business & Finance
Proven IT Selects Terry Dixon as President of Sales
by Scott Cullenby Scott CullenProven IT announced the appointment of Terry Dixon to president of sales effective immediately.
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Breaking News, Business & Finance
Modern Office Methods Announces New Cybersecurity Company
by Scott Cullenby Scott CullenModern Office Methods announced the launch of its new subsidiary, Obviam.
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Breaking News, Business & Finance
Pulse Technology Names Kouren Stepp to Position of IT Engineer
by Scott Cullenby Scott CullenPulse Technology has named Kouren Stepp of Mundelein, IL to the position of IT engineer. In this role, he will support clients who use Pulse Technology’s managed IT services.
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This year’s IT Nation Connect was the largest IT Nation Connect conference ever, with 6,500 attendees, including more than 4,000 who traveled to Orlando, Florida, to attend in person.