Kyocera

One of the more intriguing findings from our Survey is dealer concerns. Each year we ask dealers to identify their greatest concerns from a list of 10 options, as…

Each year we ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.” Occasionally, there are dealers that prefer not…

Remember the days of the old NOMDA show before NOMDA became BTA and before the OEMs began having their own individual dealer meetings? This…

In addition to asking dealers to rate their A3 manufacturers, we asked them to rate their primary A4 manufacturers. With companies such as HP, Lexmark,…

As we did last year for the first time, we continue to gauge dealer optimism and pessimism in three areas””A3, A4, and production print. Not every dealer offered…

Carol and I were invited to a 35th Anniversary Celebration for Coordinated Business Systems in Burnsville, MN on Oct. 3. This was a stellar event attended by leading executives from many of the vendors who do business with Coordinated…

If there’s one thing you can count on at The Cannata Report is that every year””at least the last 33″”we conduct our annual Survey of independent dealers. It’s a…

This year’s survey garnered the greatest number of responses in the history of the survey””338 with 330 of those representing the Big Six manufacturers…

We started separating the A3 and A4 MFP lines with our 2014 Survey and continue to do so today. Prior to 2014, the number of lines per dealer was influenced by…

This year, we saw a modest increase in the number of dedicated dealers compared with 2017, which we attribute to the greater number of Survey respondents…

When analyzing our Survey results, we do not base our findings on profitability and choose to examine revenue. This year, the total dealer revenue of our entire…

Up until our 32nd Annual Dealer Survey in 2017, we tracked the numbers for the $5 Million-Plus Club, dealers with revenues of $5 million or greater. During the…

The emergence of MPS has given desktop printers credibility within the dealer channel. Regardless of how dealers define their MPS offerings, printers remain an…

Since we began tracking dealers’ engagement in MPS, it’s been fascinating to watch the evolution of this offering. As much as MPS has become seemingly…

Providing managed IT or managed network services continues to be the most golden of opportunities for the dealer channel. (We’ll refrain from using “managed…

If service is core to a dealership’s business, then there is great value in examining the makeup of a dealership’s technical operations with an emphasis on…

Since we began conducting this Survey, there hasn’t been a single year where acquisitions were not shaping the dealer landscape in one way or another. The days…

Even before we started asking dealers to identify their greatest opportunities for growth, the dealer channel has been constantly on the lookout for the next…

Business Technology Association National President John Eckstrom has announced association’s 2018 Channel’s Choice Awards. The four awards were presented prior…

We are so pleased to be publishing our first-ever SIP (special-interest publication) as a Special Bonus Issue, exclusively sponsored by GreatAmerica Financial…

During our trip to Japan in 2018, we observed several common threads among the Big Six regarding their future global strategies. Despite these similarities each is forging its own path in accordance with its respective strengths, R&D, and business perspectives.

After attending the Kyocera dealer meeting in Las Vegas earlier this year, we had a good idea of what might be discussed when we visited Kyocera Document Solutions,…

It was our pleasure to host our third annual elite partner dinner at Tiro A Segno of New York, a private club and the oldest Italian American heritage organization in the U.S….

Taking a look back on our four previous Women Influencers issues, The Cannata Report has featured 12 senior women executives in this editorial franchise’s…