Annual Dealer Survey

Exhibits 1.5-1.8 Declining A3 clicks and wider acceptance of a hybrid workforce prompted by the COVID-19 pandemic have made A4 more viable…

Exhibits 1.9-1.10 To identify the manufacturers with the strongest distribution, we tracked how they ranked as a dealer’s primary and secondary equipment…

Exhibits 1.11-1.13 The percentage of dedicated dealers is on the rise (Exhibit 1.12). Two years ago, 37% of dealers participating in our…

Exhibits 1.14-1.20 Despite the lingering effects of the COVID-19 pandemic, backorders, chip shortages, and hiring and retention challenges, the dealer channel seems…

Exhibits 1.21-1.22 Since 2019 we’ve been tracking dealers with revenues of $10 million or greater, calling it the “$10 Million-Plus Club.” Prior…

Exhibits 1.23-1.25 Despite the emergence of A4 in the MPS world, standalone printers are still as relevant as ever for MPS and…

Exhibit 1.26 The pandemic and the hybrid workforce have accelerated the decline of office print. No matter who you speak with, no…

Exhibits 1.27-1.30 Throughout the pandemic, including the current post-pandemic period, which in some ways is a misnomer, we heard from various dealers…

Exhibits 1.31-1.35 Since 2019, the percentage of dealers offering managed IT services has been fluctuating between 44% and 46%, not bad considering…

Exhibits 1.36-1.38 Exhibit 1.37 shows the average number of sales reps per dealer across all manufacturers. We began presenting this data in…

Exhibits 1.39-1.40 After seeing the number of acquisitions dip considerably in 2020 compared to the previous year, acquisitions picked up again in…

Exhibits 1.41-1.45 For many dealers, diversifying their product offerings is critical to remain relevant with customers. Since 2015, we have asked dealers to identify their…

In the latest episode of Fridays with Frank, Frank G. Cannata takes a much-needed break from adding up the numbers in our 37th Annual Dealer…

In this week’s episode of Fridays with Frank, Frank G. Cannata looks back at the history of our Annual Dealer Survey, and now that…

It’s been a tough couple of years for the independent dealer channel, starting with the pandemic, followed by supply chain disruptions…

In this week’s episode of Fridays with Frank, Frank G. Cannata continues dissecting the data from our 36th Annual Dealer Survey that was…

In this week’s episode of Fridays with Frank, Frank G. Cannata examines data from our 36th Annual Dealer Survey that reveals how HP is…

The Cannata Report’s 36th Annual Dealer Survey asked dealers to rate their A3 OEMs. We published the results in our November issue. In addition…

The Cannata Report’s 36th Annual Dealer Survey asked dealers to rate their A3 OEMs. The results were published in our November issue. In addition…

In The Cannata Report’s November issue we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3 OEMs…

In the November issue of The Cannata Report we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3 OEMs…

Until this year, the more dealers who participated in our Annual Dealer Survey, the lower the percentage that offered managed IT…

In the November issue of The Cannata Report we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3…

In the November issue of The Cannata Report we presented the second half of our 36th Annual Dealer Survey, featuring dealer ratings of their A3 OEMs…

In Part 2 of a two-part Fridays with Frank series on greatest growth opportunities for dealers, Frank G. Cannata looks at some of the emerging…