In this week’s episode of Fridays with Frank, Frank G. Cannata and Editor-in-Chief Scott Cullen discuss how dealer revenues our trending based on the data in our 39th Annual Dealer Survey.
Annual Dealer Survey
Each year The Cannata Report conducts a survey of the independent dealers working in the document imaging channel of the office technology industry. Participants provide data related to business performance and their product lines and submit candid reviews and feedback on their office technology partners’ operations, products, and services. The survey’s findings and analysis are reported in the October and November print issues of The Cannata Report.
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Video
Fridays with Frank: Lessons Learned about Dealer Revenue from Our Annual Dealer Survey
by Scott Cullenby Scott CullenThis week on an early holiday edition of Fridays with Frank, Frank G. Cannata revisits the dealer revenue data we collected in our 38th Annual Dealer Survey and what that says about the state of the independent dealer channel.
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Video
Fridays with Frank: Frank Makes a Case for Dealers to Participate in our 39th Annual Dealer Survey
by Scott Cullenby Scott CullenThis week on Fridays with Frank, Frank G. Cannata discusses our 39th Annual Dealer Survey and why it’s important for independent dealers to let their voices be heard.
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Breaking News, Business & Finance
The Cannata Report’s 39th Annual Dealer Survey Awaits Your Valuable Input
by Scott Cullenby Scott CullenThe Cannata Report’s 39th Annual Dealer Survey is waiting for your response. Your opinion matters, and we invite you to participate in the Survey and let your voice be heard.
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Issue Announcements
November Issue Reveals Dealer Ratings of Their Hardware, Software, Leasing Partners, and More
by CJ Cannataby CJ CannataOur 38th Annual Dealer Survey concludes in the November issue with dealer ratings of their A3, A4, production print, production print, and print management and ECM/document management software vendors.
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Dealer Survey & The Cannata Dinner
Hard Copy | From the Editor’s Desk: The 38th Annual Dealer Survey’s Ratings Game
by Scott Cullenby Scott CullenAfter presenting the meatiest part of our 38th Annual Dealer Survey in the October issue, it’s time for dessert: dealer ratings of their A3 and A4 OEMs, leasing partners, production print vendors, software partners, and OEM dealer meetings.
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This year’s Annual Dealer Survey reveals a thriving industry despite the challenges of the past three years.
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Technology Trends
38th Annual Dealer Survey: Executive Summary (Part II of II)
by Scott Cullenby Scott CullenThese are the highlights from Part II of our 38th Annual Dealer Survey.
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Technology Trends
38th Annual Dealer Survey | Results and Analysis: Areas of Greatest Concern
by Scott Cullenby Scott CullenAfter expanding the number of concerns to 13 two years ago in our Annual Dealer Survey, we found that a handful of them stood out from the rest, with only a small percentage of dealers selecting some of the other options among the choices.
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Technology Trends
38th Annual Dealer Survey: A3 MFP Manufacturer Ratings
by Scott Cullenby Scott CullenA year ago, the overall A3 MFP ratings for the Big Six A3 OEMs plummeted to their lowest ever (4.0), which we attributed to fallout from the pandemic and supply chain issues.
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Technology Trends
38th Annual Dealer Survey: A4 MFP Manufacturer Ratings
by Scott Cullenby Scott CullenThe A4 MFP ratings in comparison to the A3 ratings are still lower, which is likely a reflection of the supply chain issues of last year when A4 took a backseat to the higher margin A3 products in terms of where OEMs were devoting available resources.
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Technology Trends
38th Annual Dealer Survey: Leasing Company Ratings
by Scott Cullenby Scott CullenWhen tabulating dealers’ ratings of their leasing partners, we only include those companies that have been identified by 25 or more dealers as their primary leasing partner. For the third consecutive year, five leasing companies reached that figure.
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Technology Trends
38th Annual Dealer Survey: Production Print Manufacturer Ratings
by Scott Cullenby Scott CullenAAs one would expect in the production print manufacturer ratings, the majority of dealers who selected the Best Production Print Manufacturer voted for their primary A3 provider.
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Technology Trends
38th Annual Dealer Survey: Software Provider Ratings
by Scott Cullenby Scott CullenFor the past 10 years, we have asked dealers to identify which software provider offers the products and support that allows them to compete the most effectively.
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After a four-year hiatus, we are once again publishing dealer meeting ratings.
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Issue Announcements
The Cannata Report’s 38th Annual Dealer Survey Reveals the Current Status of the Independent Office Technology Dealer Channel
by Scott Cullenby Scott CullenThe Cannata Report’s 38th Annual Dealer Survey reveals a thriving industry despite the challenges of the past three years.
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Op-Ed & Commentary
Hard Copy | From the Editor’s Desk: 38th Annual Dealer Survey Time
by Scott Cullenby Scott CullenThe Cannata Report’s 38th Annual Dealer Survey keeps rolling along, yielding valuable insights into the status of the office technology dealer channel and the performance of the OEMs that supply the channel with products and services.
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Dealer Survey & The Cannata Dinner
38th Annual Dealer Survey: Embracing the Future
by Scott Cullenby Scott CullenOur 38th Annual Dealer Survey reveals a thriving industry despite the challenges of the past three years.
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Dealer Survey & The Cannata Dinner
38th Annual Dealer Survey Executive Summary Part I of II
by Scott Cullenby Scott CullenThese are the highlights from Part I of The Cannata Report’s 38th Annual Dealer Survey.
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Dealer Survey & The Cannata Dinner
Dealers with Multiple Lines: A3 MFP Lines per Dealer
by Scott Cullenby Scott CullenIn this year’s Survey, 920 A3 MFP lines were reported across 456 respondents.
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The average number of A4 lines carried per dealer saw a modest increase from 2.0 to 2.2, likely driven by a greater number of Survey respondents, and some dealers adding new A4 suppliers that had products available during the height of the supply chain crisis.
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Each year in our Survey, we identify the manufacturers with the strongest distribution. To do this, we track how they ranked as a dealer’s primary and secondary equipment supplier.
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After seeing the percentage of dedicated dealers rise to 44%, the highest in the history of our Survey last year, the percentage of dealer dedication fell to 37.5% this year.
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If the dealer revenue results of our last two Surveys were sharply impacted by the COVID-19 pandemic, one might think that this year’s Survey would have been impacted by the supply chain crisis.
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The number of dealers in the $10 Million-Plus Club continues to grow thanks to organic growth and diversifying their product lines.