In 1975, Rick Bastinelli joined Copyworld, a dealership with locations in Reading and Allentown, Pennsylvania. After 15 years at Copyworld during which he rose from…
General Profiles
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After 16 years with Lexmark International, Phil Boatman joined Konica Minolta Business Solutions U.S.A. as vice president, dealer sales, South, on September 14, 2020…
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The storm named Maria slammed into Puerto Rico on September 20, 2017, with sustained winds of over 140 miles per hour. In a matter of hours, the hurricane devastated…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT 2020 Dealer Tour: Vision’s Quest
by Scott Cullenby Scott CullenVision Office Systems in Charlotte, North Carolina, is proof positive that successful dealerships also come in small packages. The company represents…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Dealer Tour: Reeling Through the Years with Woodhull LLC
by Scott Cullenby Scott CullenThe Cannata Report eased on down the virtual road, traveling to Dayton, Ohio, on July 23, for a visit with Woodhull LLC. Our hosts were owner Susie Woodhull and President…
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If Steve Gau could turn back the clock, he would have added production print to Marco Inc.’s product offerings a whole lot sooner than 10 years ago…
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Over the past 38 years, I have had the privilege of interviewing many of our industry’s leading dealers and manufacturer executives. In this interview, I was anxious about fully capturing…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Shore Business Solutions’ Road to Succession Reinvigorates Dealership
by Sharon Tosto EskerTwo years ago, Shore Business Solutions President George Krebs was at a crossroads. With his Farmingdale, New Jersey, dealership’s 40th anniversary approaching in 2020, he knew…
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What better way to celebrate the release of the 400th issue of The Cannata Report, than by interviewing the man who made it all possible, Frank Cannata. We hope you…
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General Profiles
Business As Unusual: Who’s Reading, Watching, and Listening to What These Days?
by Scott Cullenby Scott CullenEach week we reach out to folks from different segments of our industry to learn what they are reading, watching, and listening to as a way to…
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Life is a precious commodity and should be celebrated by the living, and those that have departed should have their lives remembered…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Doing Business the Doing Better Business Way
by Scott Cullenby Scott CullenThere are no signs of sibling rivalry at Doing Better Business (DBB). The dealership, based in Altoona, Pennsylvania, with offices in six locations, is led by Deb Dellaposta…
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We couldn’t think of a better way to celebrate the release of the 400th issue of The Cannata Report, than by interviewing the man who made it all possible, Frank Cannata. It was a fun…
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Earlier this year, we learned Hunter McCarty, executive vice president at RJ Young in Nashville, Tennessee, would be retiring in April. He has had an amazing…
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General Profiles
Business As Unusual: Primed for the Pandemic Part 2
by Scott Cullenby Scott CullenWhen we last left Kevin DeYoung, president of Qualpath in Pompano Beach, Florida, he was sharing how his dealership was primed for the pandemic…
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General Profiles
Business As Unusual: Primed for the Pandemic Part 1
by Scott Cullenby Scott CullenKevin DeYoung and his team at Qualpath in Pompano Beach, Florida were primed for the pandemic. Based in a region of the country that experiences many weather events such…
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General Profiles
Business As Unusual: Shore Business Solutions Pushes Ahead Despite COVID Closures
by Sharon Tosto EskerWith COVID-19 shuttering brick-and-mortar establishments across the U.S. and the globe, business is anything but usual right now. Many…
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I first met Reed Melnick about 15 years ago when he was president of Nevill Document Solutions in Irving, Texas, one of the top Kyocera dealers in…
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General Profiles
One on One with Epson America President and Ceo Keith Kratzberg
by Scott Cullenby Scott CullenFollowing Epson’s dealer conference in early March, The Cannata Report interviewed Epson America’s President and CEO Keith Kratzberg. The conference and post-conference…
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On a cold wintry day, CJ and I flew into Indianapolis, rented a car, and drove to Perry ProTECH’s Fort Wayne, Indiana, branch to meet with CEO Barry…
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General Profiles
CR-Connect Dealer Tour: Still Selling After All These Years
by Scott Cullenby Scott CullenIn 1910, Prior Typewriter Company opened its doors in downtown Trenton, New Jersey, selling Royal typewriters. Two moves and 110 years later, the company—now operating…
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General Profiles
Dealer Check-in: Tony Nami, President, Prior & Nami Business Systems, Hamilton, NJ
by Scott Cullenby Scott CullenIn this installment of “Dealer Check-in,” we touch base with Tony Nami, president, Prior & Nami Business Systems, Hamilton, NJ. The dealership…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: The Shape of Things to Come
by Sharon Tosto EskerSumnerOne’s Managing Directors Liz Sumner and Edmund Sumner have their eyes focused on the future. As the daughter and son, respectively, of Ed Sumner, longtime…
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General Profiles
Dealer Check-in: Chelsey Bode, President, Pearson-Kelly Technology, Springfield, MO
by Scott Cullenby Scott CullenIn this installment of “Dealer Check-in,” we touch base with Chelsey Bode, president, Pearson-Kelly Technology, Springfield, MO. Pearson-Kelly offers…
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General ProfilesManaged IT & Solutions
TCR Flashback: How to Run an Efficient Managed IT Department
by Sharon Tosto EskerInspired by the 1972 Studs Terkel book “Working,” where the author interviewed a couple of hundred different people in different professions…