Scott Schnabel is a man on a mission. A 27-year document imaging industry veteran, he joined Frontier Business Products a year and a half ago. Frontier recruited Schnabel because the owners…
General Profiles
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The company has been meeting dealers’ supply needs for nearly 50 years. The amazing thing about being active in this industry for…
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General Profiles
CR-Connect Dealer Tour: Fraser Advanced Information Systems Turns 50
by Frank G. CannataThe Cannata Report visits a successful long-time subscriber. Above: Fraser Advanced Information Systems’ support staff are remotely connected to customers and Fraser…
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Bay Copy celebrates 50 years by remaining true to its roots. On June 15, Bay Copy of Rockland, Massachusetts, celebrated its golden…
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CR-Connect Dealer TourGeneral Profiles
CR-Connect Dealer Tour: Marco Moves Forward with New Regime and Vision
by Mark Vrunoby Mark VrunoMinnesota mega-dealer sets goal of more than doubling sales to $1 billion by 2027. Above: Industry press mingles with Marco executives on…
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Recently, we received an invitation to one more retirement party and happily accepted. This time it was for Jim D’Emidio…
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CR-Connect Dealer TourGeneral Profiles
CR-Connect Dealer Tour: Fun in the Sun
by Scott Cullenby Scott CullenCopy Concepts, a small dealer that looms large across Southwest Florida. If I ever had doubts about a small dealer’s ability to…
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CR-Connect Dealer TourGeneral Profiles
CR-Connect Dealer Tour: Breaking Not So Bad in Albuquerque
by Scott Cullenby Scott CullenNeed document imaging technology, MPS, managed IT, security cameras, AV, or VoIP? Better call Phil Houser and his team at DSI. Above:…
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CR-Connect Dealer TourGeneral Profiles
CR-Connect Dealer Tour: One-Stop Shop
by Scott Cullenby Scott CullenI may be wrong, but you can probably count on one, maybe two hands the number of dealers selling document imaging technology, light production, wide format, document management…
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CR-Connect Dealer Tour: Northwest Expansion
by Scott Cullenby Scott CullenBigger has certainly proven to be better for Aric Manion, owner and CEO of Kelley Connect in Kent, Washington. When he became a 25% partner in late 2007, the firm’s…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Flat-Rate Finesse
by Scott Cullenby Scott CullenTo differentiate his dealership from the competition, Earl Everson, president of Elite Document Solutions in Schaumburg, Illinois, discovered the best way to do that is by offering…
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CR-Connect Dealer Tour: Emerald Document Imaging’s Family Ties
by Scott Cullenby Scott CullenSpending an hour on Zoom with Gerry Ryan, president of Emerald Document Imaging in Farmingdale, New York, and his daughter Meg, an account executive and the company’s…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Success Secrets of Southwest Copy Systems
by Frank G. CannataLast month, we travelled via Zoom to New Mexico and visited Southwest Copy Systems in Albuquerque, New Mexico. We sat down with Kevin Simpson, president, and Patrick Garcia…
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General ProfilesCR-Connect Dealer Tour
CR-Connect Dealer Tour: Connecting the Dots
by Scott Cullenby Scott CullenWhat began as an Underwood typewriter dealership 85 years ago is now one of the leading office technology providers in Idaho along with portions of Montana and eastern Washington…
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CR-Connect Virtual Dealer Tour: Challenges Accepted
by Scott Cullenby Scott CullenABR Digital Solutions in Savannah, Georgia, is a survivor. The dealership endured the COVID-19 pandemic with minimal damage compared to many businesses, much as it did…
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CR-Connect Dealer Tour: Opportunities Rock!
by Scott Cullenby Scott CullenPearson-Kelly Technology in Springfield, Missouri, is having a pretty good year as it approaches the midway point of 2021. Business is up in many segments, and even though…
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CR-Connect Virtual Dealer Tour: Digital Native
by Scott Cullenby Scott CullenImagine your two biggest markets being the New York metropolitan area and Los Angeles. Then consider what would happen if those two markets were ravaged by COVID-19…
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It didn’t take long for industry leasing veteran Fred Carollo formerly of TIAA Bank to secure a new position after it was announced that TIAA was leaving the office technology…
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CR-Connect Virtual Dealer Tour: Imaging Enhancements
by CJ Cannataby CJ CannataHusband-and-wife team Natalia Lizarazo and Moody Haman were moments away from making the biggest financial decision any young couple makes. They were “ninety-eight…
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RJ Young, based in Nashville, Tennessee, is not hesitant to blaze trails. Its foray into production print is an excellent example. Three years ago, RJ Young partnered with…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Virtual Dealer Tour: Kelly Office Solutions’ Diversification Journey
by Scott Cullenby Scott CullenDiversification checklist: managed IT, check; MPS, check; A4, check; inkjet, check; production print, check; wide format, check; document management, check; coffee…
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t has been nearly a year and a half since José María Estébanez landed at Kyocera Document Solutions America in Fairfield, New Jersey. After three years in The Netherlands, where…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT 2021 Virtual Dealer Tour: Owning the Pivot
by Scott Cullenby Scott CullenPOA takes the word “pivot” seriously, especially since that word succinctly describes what it has been doing since March 2020…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Dealer Tour 2020: Cleveland Rocks
by Scott Cullenby Scott CullenPaul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…
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General ProfilesCR-Connect Dealer Tour
CR-CONNECT Dealer Tour: Bay Watch
by Scott Cullenby Scott Cullen“We’re very fortunate that the decisions we made in good times have really helped us in tough times,” observed Dean Swenson, president of The Swenson Group in Livermore…