From GenAI to agentic AI, dealers are leveraging machine-learning tools to enhance service operations as well as sales, human resources, and back-office productivity.
The Cannata Report to award cash prizes in celebration of survey’s four decades!
On April 8 and 9, some 50 production print prospects came to Fujifilm’s North American Tech Center to get the latest scoop and see toner as well as inkjet technology run.
Delayed by the COVID-19 pandemic, updated terms are long overdue, says Konica Minolta U.S. CEO, adding that the timing is right for program enhancements.
To curb any confusion within the dealer channel, Mr. Norihiko Ina sets the record straight regarding the OEM’s recent financial divestiture statement and document solutions as a core business for Kyocera.
Welcome to “Monday with Mark,” our rapid recap of the previous week’s business technology news.
Frank G. Cannata chats with old friend Larry White, president & CEO of Toshiba America Business Solutions.
Why it is doubtful that 2025’s consumption slowdown signals a serious downshift of economics activity, plus a tariff update. Author’s note: Consumer confidence surveys do not have an especially good record when it comes to predicting what consumers will actually do.
Founder Frank Cannata’s take on the Sharp Dealer Roadshow he attended in Atlanta in early March. He explains why he’s a big fan of these smaller OEM events out “on the road.”
West Coast dealership WiZiX expands presence in San Jose, California, by acquiring a 45-year-old firm.
Ricoh maintains top U.S. position for second consecutive year while demonstrating steady year-over-year market growth in North America.
With offices across the Northeast and Mid-Atlantic, CDS (based in Pine Brook New Jersey) extends its reach to the Gulf Coast in Louisiana and Texas with this Xerox-authorized agent.
OEM Epson says its POD technology is fueling private-label printing for thousands of coffee brands, including this one based in Temecula, Southern California.
thINK member BFC (Batavia, Illinois) is celebrating 50 years of innovation with a new Canon inkjet press installation.
uniFLOW online solution from Canon earns prestigious recognition for 7th straight year from Keypoint Intelligence.
New portal from Katun Corp. empowers partners with seamless collaboration and valuable resources.
Xerox announces closing of senior secured notes offering; part of the $90 million is to be used to fund Lexmark acquisition.
Davisware’s industry-leading ERP solutions enhance ECI’s capabilities to support field service organizations across key commercial industries.
Sweet Treats and Innovation: Epson’s “Seventy5 Candy Company” booth to highlight wide-format printing technology and live demonstrations at ISA Sign Expo (April 23-25) in Las Vegas.
Former Xerox executive brings more than a decade of experience and proven results to the Sharp imaging business.
As part of Donnellon McCarthy’s strategic leadership transition, Jim Donnellon moves into chairman role to support Cincinnati dealer’s long-term vision.
The global direct to film printing market size was valued at $2.7 billion (USD) in 2024, according to Grand View Research.
Saline Area Schools made the change to Epson’s technology for energy-efficiency and cost-savings reasons.
Key representatives from B2B IT services firm TD SYNNEX rang the U.S. stock exchange’s closing bell in New York City on Wednesday.
Frank G. Cannata chats with old friend Larry White, president & CEO of Toshiba America Business Solutions.
Frank G. Cannata shares his seven-minute “review” of last month’s Xerox Partner Summit in Vegas.
