In our never-ending quest to find IT-related content for IT Tuesdays, we recently received an article titled, “Why You Should Disable This Dangerous Setting on…
Managed IT & Solutions
Managed IT support and network management services provide businesses with cloud-based and on-premise oversight of processes, information, and technologies in a distinct system designed to implement a business’s technical capabilities. It also includes remote monitoring and management, cloud computing, infrastructure as a service, software as a service, and ECM systems.
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Managed IT & Solutions
IT Tuesdays | Disruptive Tech: Tracking Offline Office IT Trends
by Mark Vrunoby Mark VrunoArtificial intelligence (AI) is the wide-ranging branch of computer science concerned with building smart machines capable of performing tasks that…
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Managed IT & Solutions
IT Tuesdays: Attention MSPs, Prepare to Be Regulated
by Scott Cullenby Scott CullenDon’t look now, but more states are enacting legislation to regulate the MSP industry. This was one of the takeaways from a session on “The…
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From passkeys to cameras in hallways to wrist gadgets that count steps and even tell time, devices at the core of the Internet of Things have become more ubiquitous than cell…
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Around this time last year, many dealers began helping clients migrate employees to the new (and sometimes scary or baffling) world of WFH (work-from-home). The…
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Are you a good listener? Or do you just do what you think will do the job? “We are really good listeners,” affirmed Ken Knight, director of technology…
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A new vaccine may be zooming around in trucks and planes but in everyday terms, life is still going to be a bit dicey for a few months. And we have no idea of what…
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Managed IT & Solutions
BTA Virtual Managed IT Services Workshop Starts Feb. 2
by Scott Cullenby Scott CullenBusiness Technology Association has announced that from 1 to 3 p.m. Central every Tuesday from Feb. 2 through March 2, Chris Ryne…
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Managed IT adds value for customers needing more than toner and paper. Monday morning. First thing. The customer bouncing off walls on the other end…
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The second annual ConnectWise SMB State of Cybersecurity report revealed that more than three-quarters of respondents are concerned they will be the target of an attack…
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Managed IT & Solutions
Collabrance Introduces Customer Portal for MSPs
by Scott Cullenby Scott CullenCollabrance LLC, a GreatAmerica Company, has announced the release of their new customer portal build to help MSPs enhance their IT…
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If there were any office imaging industry lessons to be learned from the COVID-19 pandemic, it’s that dealers who had invested in managed services were better positioned…
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Managed IT & Solutions
Gordon Flesch Company Creates New Managed IT Division
by Scott Cullenby Scott CullenGordon Flesch Company’s Managed IT division and recently acquired Information Technology Professionals have combined to form Elevity…
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All Covered’s network security used to be an optional managed services’ offering. Not anymore. “Our position is, if you don’t sign…
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A few months after I had a call with a CIO acquaintance of mine about data security at his service bureau, I happened to meet up with him at a conference. Not much gets by this…
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General ProfilesManaged IT & Solutions
TCR Flashback: How to Run an Efficient Managed IT Department
by Sharon Tosto EskerInspired by the 1972 Studs Terkel book “Working,” where the author interviewed a couple of hundred different people in different professions…
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Can a small office technology dealership in rural Louisiana successfully sell managed IT? Yes, they can. For MOEbiz, in Monroe, Louisiana, 18% of its annual…
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Learn from their mistakes. That’s what IT management experts at dealers say, offering encouraging advice for others in the channel who want to offer information…
