Features

The resilience Luke Oldenburg learned in the Army has been an asset in his new career.

As we prepare to celebrate our 2024 Young Influencers, let’s acknowledge that Young Influencers in the office technology industry are not a new phenomenon.

Highlights from the May 2024 BPCA meeting in Minneapolis, Minnesota.

Highlights from the June PaperCut virtual Partner Summit.

Highlights, including notable production introductions from drupa 2024 in Düsseldorf, Germany.

Konica Minolta and Fujifilm Business Innovation (Fujifilm BI) announced on April 15 that they have signed a basic agreement to begin discussing a business partnership for MFPs, office printers, and production printers.

The office imaging industry is missing out on some strategic recruiting opportunities.

How lucky I am that Bob Goldberg has been a huge part of my extended office technology industry family.

During the past five years, we’ve noticed an interesting development in our Annual Dealer Survey—the increasing percentage of dealers who have identified Brother International as one of their top four providers of A4 products.

Social media and new technologies are useful tools, but it’s equally important to understand the buying habits of the younger generation of decision makers.

The office technology industry’s future looks bright based on the resumes of this year’s Young Influencers.

Hytec Dealer Services has honed a hard-earned reputation in the channel for service excellence.

As private-equity-owned dealerships across the country flex their financial muscles and expand their footprints, some privately held independent dealerships like DOCUmation, based in San Antonio, Texas, are meeting this competition head on.

Shane Bartelt describes his transition from the Marine Corps to the office technology industry.

Our annual Elite Partner Dinner allows us to say thanks to the clients and friends who support The Cannata Report.

For those interested in learning more about cybersecurity be sure to check out Connectwise’s MSP Threat Report, which analyzes key security incidents of the past 12 months.

The American Coop Spring meeting took place at Eakes Office Solutions in Grand Island, Nebraska.

Seiko Epson, committed to addressing environmental issues through its Epson 25 Renewed and Environmental Vision 2050 initiatives, reflected on 2023 and shared its aspirations for the fiscal year 2024 during the Epson Group president’s press conference on March 12.

Does your dealership understand what it takes to catch the managed services wave?

When it comes to making a hiring decision in the office technology dealer channel, it’s crucial to avoid the trap of complacency.

Cyber insurance is a must for any office technology dealer or managed service provider (MSP) offering managed IT services, whether or not cybersecurity is included in those services.

Avoid following the same blueprint used for your imaging business when launching a managed IT services business.

As the office technology industry trends further toward offering managed IT services to their clients, a lot of attention has been paid to the ways a dealer’s hardware sales and service teams can generate leads.

If starting an IT business is not for the faint-hearted office technology dealer, launching a separate cybersecurity business is even more daunting.

I don’t know why I’m surprised anymore when a dealership like Power Business Technology in Roseville, California, opens its doors for business in this day and age.