Features

Despite the dominance of A3 and A4 devices in the office, single-function printers keep plugging along. Survey respondents cited twelve different printer brands, including one dealer identifying the discontinued OKI product line.

There’s no denying that production print is a valid diversification opportunity, particularly for dealers with the appropriate financial resources.

Much to our surprise, this year’s Survey reveals a resurgence of managed print services (MPS).

After dropping to 43% a year ago, the percentage of dealers offering managed IT services rose to 47% in this year’s Survey.

To understand the impact of revenue on productivity, we divide total dealer revenue by the average number of salespeople.

Since last year’s survey, we’ve seen a modest increase in the percentage of dealers making acquisitions.

As office technology evolves, dealers that want to remain relevant with customers and continue growing their businesses must diversify their product offerings.

A3 devices, the too-much-is-never-enough workhorses of office printing, have long been the go-to machines for customers seeking a full set of features and capabilities.

Late country music artist Johnny Paycheck first sang these lyrics 47 years ago: “Take this job and shove it! I ain’t workin’ here no more.”

October is Cybersecurity Awareness Month, a perfect time to audit and upgrade your security practices, and if you offer managed IT services, talk to your clients about doing the same.

Everybody has to start their career somewhere, and for Matthew Charles, president of Complete Business Systems (CBS) in Arvada, Colorado, that place was selling Xerox copiers for his uncle, who owned a Xerox agency in New York City in 1996.

Even if you have no intention of selling production print, I’m sure you’ll find these insights from dealers across the country compelling.

Konica Minolta secured over 200 orders from customers worldwide and Ricoh added more than 100 orders during drupa 2024 in Düsseldorf, Germany.

In-plant customers represent a gateway to production print for MPS providers.

If you aren’t selling wide format printers, it’s a product category worth considering, especially for expanding your production print footprint.

Industrial print is one of those terms that defies clear definition. Like the sometimes mile-wide, mighty Mississippi River, the broad category represents many things in a vast ocean of different businesses.

We begin this special issue about production print with interviews with four dealers. Each of the first three represents a different manufacturer.

You’d think there would be a definition of light production, but there isn’t. Some vendors dodge the question by citing the jobs that fall into this category.

Broadly speaking, finishing includes corner and edge trimming, perforating, inserting pages, folding, die-cutting, fold-out pages, special trims, adding tabs, perfect binding, and more.

What can AI do to make a dealer’s organization’s workday, and their clients’ easier?

After more than 46 years, Sims Business Systems is still satisfying existing customers and winning new ones.

This issue marks the beginning of the second decade of the Women Influencers franchise, continuing to celebrate women’s increasing prominence in our industry.

Chris Polek and his team at Polek & Polek celebrated the company’s 50th anniversary on June 18 at Don Pepe restaurant in Pine Brook, New Jersey.

BTA members, including dealers and vendors, came together at the BTA Capture the Magic meeting, sponsored by BTA West, in Huntington Beach, California, June 17-19, to celebrate BTA’s retiring legal counsel, Bob Goldberg.

On May 23, Toshiba Tec’s President, Hironobu Nishikori, held a briefing on the company’s 2024 fiscal year management policy and announced the mid-term management plan for 2024–2026.