Features

Exhibits 1.31-1.35 Since 2019, the percentage of dealers offering managed IT services has been fluctuating between 44% and 46%, not bad considering…

Exhibits 1.36-1.38 Exhibit 1.37 shows the average number of sales reps per dealer across all manufacturers. We began presenting this data in…

Exhibits 1.39-1.40 After seeing the number of acquisitions dip considerably in 2020 compared to the previous year, acquisitions picked up again in…

Exhibits 1.41-1.45 For many dealers, diversifying their product offerings is critical to remain relevant with customers. Since 2015, we have asked dealers to identify their…

A spirit of cooperation and a mutual vision across generations positions the dealership for greatness. Above: Matthew, Matt, and Mitchell Mawby According…

Don’t come up short on the key traits of superior service. Every morning, your service techs vanish—car stocks and all—into the wilderness…

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If you’ve been reading The Cannata Report for any length of time or watching Fridays with Frank for the past year, you…

Above | Culture Shock: Keynote Speaker Daniel Pink, bestselling author of seven books, including Drive and To Sell is Human, discussed the…

Toshiba Tec positions itself as a solutions provider. Our Access Japan 2022 series continued with a virtual visit with Toshiba Tec on…

Joint delivery eases logistical burdens. In the North American market where you do business, how do you deliver MFPs ordered by customers?…

How the pandemic has impacted Europe’s print industry. The past couple of years haven’t been kind to us. Some branches of the…

Much depends on what happens with the GDP. The Commerce Department’s initial estimate for second-quarter GDP revealed a 0.9% decline. This followed…

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Bay Copy celebrates 50 years by remaining true to its roots. On June 15, Bay Copy of Rockland, Massachusetts, celebrated its golden…

Three progressive dealers share their production print journeys. When our Editor-in-Chief Scott Cullen looked to feature an in-depth discussion of dealers in…

directprint.io aims to shake up the U.S. independent dealer channel with its cloud-based print management solution.

An inside look at the upcoming conference from Mark Subers, president of events and exhibitions for PRINTING United Alliance/NAPCO Media. In our…

Is your dealership ready to step up into light production? One of your best customers calls late Monday afternoon, hoping you can…

Are you prepared to help customers and prospects meet their short packaging runs? Packaging is one of the few growth areas in…

Talking Fiery, PRINTING United, and production and industrial print with EFI’s Frank Mallozzi. With PRINTING United around the corner, and EFI an…

  It’s often fascinating to reflect on the roads traveled that led you to the place where you are today. I’ve written…

Positive financials, an expanding production inkjet line, software, and new A4 products position Kyocera for future growth. Above: Hironori Ando Every four…

Above: The leader of the Pack, Mike Stramaglio, is greeted by Tony Gorveatt of Cobb Technologies in Glen Allen, Virginia. A memorial…

Above:  Frank G. Cannata shares his memories of the guest of honor, Jim D’Emidio, at his retirement party during the BTA National…