Features

Why the office equipment channel can’t afford to ignore AI.

Despite taking a licking from a change in workstyles and A4, A3 technology keeps on ticking.

Hybrid work, downsized workplaces, and fully featured products are expanding the opportunities for A4 technology.

Like all technology and services across the document imaging industry, print management software and MPS are changing and evolving. To learn how we spoke with three industry thought leaders who shared their opinions.

The research firm Markets and Markets, the enterprise content management (ECM) opportunity has grown to some $60 billion with the global pandemic serving as a boon to accelerate growth.

GreatAmerica Financial Services describes 1nVOICE® as a complete systematic process that works with the dealer’s technology solutions to offer a simplified process for billing.

Office Advantage and Energy Options, both operating under the same roof are proof positive that a small dealer can compete in a large territory by selling the basics and diversifying into EV chargers.

Artificial Intelligence (AI) has been a buzzword in the technology industry for quite some time now, and it’s not surprising to see its emerging influence of AI in the office technology industry.

Highlights from the HP Amplify Partner Conference 2023.

CJ and Frank Cannata offered a presentation on dealer diversification at the March ICDA meeting in San Antonio.

Seiko Epson (Epson) has signed a new partnership with the World Wildlife Fund in an initiative to broaden Epson’s global environmental objectives.

Your reputation is at stake if you don’t get it right. Usually, when writing a column about cybersecurity, I would have given…

As office technology dealers explore new ways to diversify, laptop sales provide a foot in the door, especially in the era of hybrid work.

For dealers looking for an innovative entry point into managed IT, Intermedia’s UCaaS offering may be the way to do it.

As office technology dealers diversify into managed IT, a cybersecurity offering can make them more valuable to their customers.

Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.

IT talent in the office technology industry is in high demand, and dealers need to be creative and diligent in not only finding this talent but keeping them.

A recent survey about ChatGPT has The Cannata Report’s Scott Cullen thinking about the ramifications of AI in the office technology and publishing industries.

Credit CDS Office Technologies founder Jay Watson for recognizing the importance of managed services well before many of his dealer peers, and well before “managed services” entered the office technology industry lexicon.

After reading about Paris Davis, Frank G. Cannata revisits the stories of other veterans who received long overdue recognition from the U.S. Government.

With so many opportunities to expand their products and services, and in light of declining clicks, diversification should be paramount for office technology dealers.

The PaperCut Partner Summit 2023 provided the company’s partners with information new PaperCut software features and enhancements as well as an overview of industry trends.

Ricoh’s outgoing President and CEO, Yoshinori Yamashita has announced that the company will be strengthening its regional strategy to drive growth in 2023 and beyond under the leadership of Akira Oyama.

As diversification rages throughout the office technology and services channel, dealers need to understand that as they diversify, it’s impossible to be an expert on everything they sell.

As more manufacturers introduce office and production print devices based on inkjet technology, dealers need to decide if this represents a legitimate diversification opportunity.