It’s hard to believe that this is the ninth year that we’ve been celebrating the document imaging industry’s women influencers. In our cover story, A Delicate Balance, written by Story Editor Sharon Tosto Esker, she interviews three women influencers—all CFOs—who are making a distinct impact on their organizations and by extension impacting those organization’s dealer partners. I am so proud of our commitment to diversity and how our subscribers from all corners of the industry have embraced this franchise. I promise you’ll enjoy this feature.
In addition to the Woman Influencers feature, we have an eclectic editorial lineup this month, including:
Buyer Be Wary: So, You Want to Buy an MSP – Editor-in-Chief Scott Cullen identifies the criteria to consider when shopping for an MSP or managed IT company and how to identify the red flags.
Plowing the Path Towards Digital Transformation – Scott Cullen interviews ACDI’s Mark Hart about the company’s latest digital transformation initiatives and what they mean to the dealer channel.
CR-Connect Dealer Tour | Power to the People – Contributing writer Kate Gragg takes a virtual visit to Repeat Business Systems in Albany, New York, and speaks with President Dawn Abbuhl about how the dealership navigated through the most challenging days of the pandemic along with the dealership’s unique initiatives for finding new talent.
The MPS Evolution – Contributing Editor Noel Ward reports on new developments in MPS and why this long-time service offering is still a differentiator.
Besides these features, you’ll find our latest Japanese Headlines, European Headlines, Economics Matters, and Veterans Way columns, as well as the first in an ongoing series of Access Japan features. The first is a virtual visit to Kyocera.
Please reach out to me at cjcannata@cannatareport.com with any questions, issues, or comments. We welcome your feedback as we strive to provide you with the very best reporting and analysis of the industry.
Enjoy the issue!
CJ Cannata
President & CEO
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