I am pleased to present Part One of our 39th Annual Dealer Survey, whose results showcase the office technology industry’s upward mobility. Indeed, Upward Mobility is the theme of this year’s Survey. Based on the results, a positive trend emerges as we talk to dealers of all sizes across the country: most dealers are thriving in the current environment. That may not be true for every office technology dealer, but the majority seem to be doing just fine, and our Survey results confirm this.
One of the most gratifying things about the Survey is its value to dealers and vendors. Editor-in-Chief Scott Cullen spent the summer crunching numbers and providing the analysis for the Survey. As he noted in his editorial at the beginning of the issue, “Over the years, many dealers have told us how valuable it is to see how they compare to their peers in the industry and, as you will see next month in Part 2, the various vendor ratings. Likewise, the vendors appreciate seeing how the dealers view them and their competitors.”
I agree, having heard those comments firsthand from dealers and vendors ever since I joined The Cannata Report. And I know Frank, who launched that first Survey 39 years ago, has heard the same thing since the beginning. We trust you’ll find the data and analysis in our 39th Annual Dealer Survey equally valuable.
In addition to our 39th Annual Dealer Survey, October issue highlights include:
From Candy to Broccoli: The Future of Print Was on Display at PRINTING United – According to columnist Petra Diener, this year’s event proved to be a hotbed of innovation, showcasing the latest advancements in printing technology and highlighting emerging trends that will shape the industry’s future.
CR-CONNECT Dealer Tour: Complete Business Systems Holds Its Own in a Competitive Market – Scott interviews Matthew Charles, president, about his career journey and how this mid-size dealer can compete against some of the largest dealers in the office technology industry.
Take This Job and Shove It: Why Office Technology Dealership Employees are Walking Away – Contributing Writer Mark Vruno examines an issue at the top of many dealers’ minds.
A Better A3 Device: Update on New Features and Capabilities – Contributing Editor Noel Ward discusses how the latest models offer greater flexibility, convenience, and enhanced security.
Why October is Prime Time for Dealers to Strengthen Client Security – Contributing Writer Kate Gragg makes a case for dealers to leverage Cybersecurity Awareness Month for reviewing and upgrading client systems and reassuring them that their data is safe.
Besides those features, don’t miss our monthly Japanese Headlines and Outside the Box columns.
Enjoy the issue!
CJ Cannata
President & CEO
