In this week’s episode of Fridays with Frank, Frank G. Cannata, inspired by recent interviews with two veteran service professionals, offers some words of advice that might help many independent dealers improve their service and sales operations. Hint: It has a lot to do with dealer peer groups and the benefits of belonging to a club that would have you as a member.
We invite readers to send us questions and suggestions for future installments of Fridays with Frank. Email your questions to scullen@cannatareport.com.
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