CR-Connect Dealer Tour

After conquering the Fort Collins market with its office technology offerings and developing reputation for superior service, Capital Business Systems is looking to…

Over Jim Loffler’s nearly 40-year career selling office technology, there aren’t many products or services he hasn’t been able to sell. With a commitment to his…

The final stop on our dealer tour of Cincinnati was with one of the largest dealerships in the city, Prosource. Mainly due to an aggressive acquisition strategy, as…

When we visit dealers, I am always most appreciative of their willingness to bring their entire senior team together to spend four to six hours with us in a boardroom, telling their…

As we wound our way through Cincinnati, our second day was spent with owner Jim Donnellon and President Jim George of Donnellon McCarthy Enterprises (DME),…

As we plotted out our 2018 Dealer Tour, we made sure to include the Stewart Organization in Dallas/Fort Worth with headquarters in…

If there’s such a thing as warp speed, Doug Pitassi, president of Pacific Office Automation (POA), is cruising at it. Recently,…

In April 23, 2010, I was returning home from a Ricoh Convergence meeting in Las Vegas. After a short respite, I was scheduled to…

As we continued on our dealer tour across the country, it gave me pause to reflect about where we started, where…

Like a fine red wine, E.O. Johnson Company in Wausau, Wisconsin, just keeps getting better with age. As the company finishes…

One of the genuine pleasures of conducting this year’s dealer tour has been meeting with people who were in the business…

Our dealer road tour is producing results far beyond what I had expected and even hoped for. I have always maintained our…

The year 2017 has been a monumental one for Smile Business Products, Inc. (Smile) and the company’s founder and CEO Joe…

A visit with Systel in Fayetteville, North Carolina, reveals that diversification and thinking big have their advantages, especially when starting out in…

In 2016, CJ and I began a mission to visit with as many dealers as we could over the course of the following three years. We started with MT Business in Mansfield, Ohio,…

Impact Networking Sets New Brand Building Standard in Dealer Segment: Never underestimate the strength of a strong brand. You know the brands. You see them every day””Coca Cola, Apple, Microsoft, McDonalds. You get the picture