CR-Connect Dealer Tour

I don’t know why I’m surprised anymore when a dealership like Power Business Technology in Roseville, California, opens its doors for business in this day and age.

Ever since we first began presenting revenue and productivity data in 2009, we have witnessed a series of spikes and declines in the number of sales reps per dealer.

KDI in Aston, Pennsylvania, like many office technology dealerships, is still finding its bearings after the COVID years.

Under the leadership of church minister turned office technology dealer David Polemini, Rite Technology is thriving in a competitive market thanks to the way it conducts business and its mission to expand its offering outside of traditional office copiers/MFPs.

A spirit of cooperation and a mutual vision across generations positions the dealership for greatness. Above: Matthew, Matt, and Mitchell Mawby According…

Repeat Business Systems’ formula for thriving in tough times centers on creativity and finding the right people. Above: The staff at Repeat…

Minnesota mega-dealer sets goal of more than doubling sales to $1 billion by 2027. Above: Industry press mingles with Marco executives on…

Copy Concepts, a small dealer that looms large across Southwest Florida. If I ever had doubts about a small dealer’s ability to…

Need document imaging technology, MPS, managed IT, security cameras, AV, or VoIP? Better call Phil Houser and his team at DSI. Above:…

I may be wrong, but you can probably count on one, maybe two hands the number of dealers selling document imaging technology, light production, wide format, document management…

Bigger has certainly proven to be better for Aric Manion, owner and CEO of Kelley Connect in Kent, Washington. When he became a 25% partner in late 2007, the firm’s…

To differentiate his dealership from the competition, Earl Everson, president of Elite Document Solutions in Schaumburg, Illinois, discovered the best way to do that is by offering…

Spending an hour on Zoom with Gerry Ryan, president of Emerald Document Imaging in Farmingdale, New York, and his daughter Meg, an account executive and the company’s…

Last month, we travelled via Zoom to New Mexico and visited Southwest Copy Systems in Albuquerque, New Mexico. We sat down with Kevin Simpson, president, and Patrick Garcia…

What began as an Underwood typewriter dealership 85 years ago is now one of the leading office technology providers in Idaho along with portions of Montana and eastern Washington…

ABR Digital Solutions in Savannah, Georgia, is a survivor. The dealership endured the COVID-19 pandemic with minimal damage compared to many businesses, much as it did…

Pearson-Kelly Technology in Springfield, Missouri, is having a pretty good year as it approaches the midway point of 2021. Business is up in many segments, and even though…

Imagine your two biggest markets being the New York metropolitan area and Los Angeles. Then consider what would happen if those two markets were ravaged by COVID-19…

Husband-and-wife team Natalia Lizarazo and Moody Haman were moments away from making the biggest financial decision any young couple makes. They were “ninety-eight…

Diversification checklist: managed IT, check; MPS, check; A4, check; inkjet, check; production print, check; wide format, check; document management, check; coffee…

POA takes the word “pivot” seriously, especially since that word succinctly describes what it has been doing since March 2020…

Paul Hanna, founder of Blue Technologies in Cleveland, Ohio, has a few reasons to feel good as 2020 comes to a close. Yet, at the same time, he also has a few good reasons…

“We’re very fortunate that the decisions we made in good times have really helped us in tough times,” observed Dean Swenson, president of The Swenson Group in Livermore…

Vision Office Systems in Charlotte, North Carolina, is proof positive that successful dealerships also come in small packages. The company represents…

The Cannata Report eased on down the virtual road, traveling to Dayton, Ohio, on July 23, for a visit with Woodhull LLC. Our hosts were owner Susie Woodhull and President…