For the last few months, I have been hearing from dealers about HP’s Amplify program. At first, I reached out to HP and asked to speak to someone who had sufficient authority…
Op-Ed & Commentary
Opinion articles, op-eds, and news commentary from The Cannata Report and its editorial team, including Frank G. Cannata, CJ Cannata, and Scott Cullen.
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Last month, I neglected to acknowledge a significant milestone. March 10, 2021, marked the anniversary of when I flew from Philadelphia to Pittsburgh to visit Deb and Joe Dellaposta…
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Op-Ed & Commentary
Probably Not the Last Word on Konica Minolta’s Direct Branches and Its Digital Transformation
by Scott Cullenby Scott CullenIt is always a source of great interest in the channel when an OEM decides to sell its direct branches. We saw what happened a few years ago when Ricoh…
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Breaking News, Business & FinanceOp-Ed & Commentary
The Konica Minolta Branches Start Falling
by Scott Cullenby Scott CullenLate last Thursday, Konica Minolta Business Solutions issued a press release over the wires announcing that it was transferring select sales…
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I have always considered myself a well-organized person, someone who is quite adept at managing tasks around deadlines. Prior to the pandemic, however, I…
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On March 4, 2021 in a Bloomberg piece by Gearoid Reidy with a headline that read, “Out of Print: Investors Cheer Ricoh’s Pandemic-Inspired…
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Op-Ed & Commentary
Kyocera’s Oscar Sanchez on the Printing Market in 2021
by Scott Cullenby Scott CullenThe COVID-19 pandemic has underlined the importance of being realistic. We have learned to be realistic about the present and we must continue to be realistic…
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Op-Ed & Commentary
Hard Copy | from the Editor’s Desk: I Take My Chances
by Scott Cullenby Scott CullenNow some people say that you shouldn’t tempt fate And for them I cannot disagree But I never learned nothing from playing…
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As we progress through 2021 with vigor and a fresh list of objectives, it is an ideal moment to pause and reflect on the year gone by. The year 2020 will live long..
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Op-Ed & Commentary
Accentuating the Positive: How One Dealer Turned the Challenges of 2020 from a Negative into a Positive
by Scott Cullenby Scott CullenIn our February Virtual Panel, we asked participants to look on the bright side of the past year and identify the positive developments that occurred…
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Op-Ed & Commentary
Normal Behavior Part 2: How Dealers Can Get Their Businesses Back on Track in 2021
by Scott Cullenby Scott CullenIt’s not a stretch to say that everyone in the imaging technology industry would like to see business return to normal in 2021. Coincidentally, that was…
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Op-Ed & Commentary
Normal Behavior Part 1: How Dealers Can Get Their Businesses Back on Track in 2021
by Scott Cullenby Scott CullenIt’s not a stretch to say that everyone in the imaging technology industry would like to see business return to normal in 2021. Coincidentally, that was one…
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Op-Ed & Commentary
Goal Setting: Two Dealers Share Their Company’s Goals for 2021
by Scott Cullenby Scott CullenIt’s never too late to discuss goals for 2021. In this excerpt from our February virtual panel series where industry leaders discuss what’s next in a post-COVID world…
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Op-Ed & Commentary
Frankly Speaking: What BTA Means to the Cannata Report and Me
by Frank G. CannataWe wish to acknowledge and congratulate BTA on the celebration of its 95th anniversary. For this influential organization, it all…
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Op-Ed & Commentary
Preparation and Communication Essential Leadership Traits During Challenging Times
by Oscar SanchezOver the last months we have been faced with arguably the greatest challenge of our professional careers. A challenge that has wreaked havoc on…
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Op-Ed & Commentary
Hard Copy | from the Editor’s Desk: the Art of Paying Attention
by Scott Cullenby Scott CullenI just finished reading The Biggest Bluff: How I Learned to Pay Attention, Master Myself, and Win by writer, journalist, and professional poker player Maria Konnikova…
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Op-Ed & Commentary
Frankly Speaking: a Fond Farewell to Ricoh USA’s Joji Tokunaga
by Frank G. CannataWe had the special privilege of saying goodbye to Joji Tokunaga, CEO of Ricoh USA and it brought some very fond memories of the Japanese executives…
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Op-Ed & Commentary
Hard Copy | from the Editor’s Desk: a Whole New World
by Scott Cullenby Scott CullenAs we enter into “a whole new world” in 2021 with great uncertainty, we also enter it with cautious optimism (and yes, I’m quoting the song from the Disney movie…
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As we approach the new year, it is time to take out the crystal ball and see what 2021 will bring us. Unless we get COVID-19 under control, it will be extremely difficult to get the economy…
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Op-Ed & Commentary
Virtual Panel Series Special Edition: Overcoming Adversity
by Scott Cullenby Scott CullenOur 35th Anniversary Awards celebration coverage continues with a conversation with executives from the nine companies honored with Frank Awards in 2020. They recap…
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The tremendous impact globalization has on the way we work and interact with the world around us is undeniable. Modern…
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Op-Ed & Commentary
From the Editor’s Desk | Hard Copy: the Power of the Pivot
by Scott Cullenby Scott CullenThe word “pivot” entered the office technology lexicon in 2020. It describes what dealers, manufacturers, and the rest of us did to adjust in the business and life…
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Op-Ed & Commentary
Frankly Speaking: Current Events at the Cannata Report and in the Industry
by Frank G. CannataIn our conversations with dealers, from different parts of the country, they all express they are sadly missing the opportunity of attending independent…
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Op-Ed & CommentaryVideo
Fridays with Frank | The Way We Were Part 2 of 3
by Scott Cullenby Scott CullenWelcome to the second installment of Fridays with Frank. The first three videos in this ongoing series focus on the way we were–the we being…
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Can you believe we have been presenting our Annual Dealer Survey for 35 years? It’s an amazing accomplishment, especially considering that our founder…