Xerox has been named a leader in the IDC MarketScape: Worldwide Cloud Managed Print and Document Services Hardcopy 2024 Vendor Assessment. The IDC MarketScape study evaluated vendors in the market for managed print and document services and other cloud-based contractual print service models to target both enterprises and small and medium-sized businesses. The study focused on services delivered as part of a cloud-based deployment and overall approach to the managed print services market.
According to the report, “Xerox recognizes the importance of extending the value of MPS to meet new customer demands in areas such as enabling an efficient hybrid workplace, empowering employees to be more engaged and productive, creating a secure environment for documents and data, and driving a more sustainable print ecosystem.”
Additionally, “Xerox’s expertise is seen in several key areas — global service delivery, analytics and dashboarding, sustainability, cloud-native device and print management, workflow automation, and security. Xerox has developed a comprehensive global service delivery platform that enables it to provide service efficiency and consistency across its customer base.”
“Using advanced technologies and software, we continue to extend our MPS portfolio with enhanced services that securely automate workflows and boost productivity,” said Terry Antinora, senior vice president and head of product and engineering at Xerox. “We believe this report recognizes our ongoing commitment to innovation and delivering the highest standard of client experience.”
