MPS Monitor announced a record-breaking year marked by robust growth, strategic market expansion, and the restructuring of its distribution channel in the Americas. Building on its mission to provide top-tier remote monitoring solutions to the Dealers’ and Managed Print Providers’ global community, MPS Monitor achieved a 36% year-over-year revenue increase and a 30% rise in the number of managed devices in 2024.
Key Milestones in 2024
- Exceptional Growth: The company recorded a 36% surge in revenue and increased its fleet of managed devices by 30%.
Expanding Global Reach: MPS Monitor now monitors over 2.3 million devices across 75 countries, cementing its position as a trusted global leader in MPS SaaS technology. - Esteemed Industry Recognitions: Throughout 2024, MPS Monitor’s platform received high praise from top-tier analysts, evaluators, industry leaders, and partners—including IDC, Keypoint Intelligence, Quocirca, the Managed
- Print Services Association (MPSA), and Impact Networking. These accolades highlight the platform’s technological excellence and its significant contributions to digital transformation in the print management space.
- North American Operations: A fully staffed North American-based team, including local Senior Management and a dedicated group of Technical Implementation and Support professionals, has been established. This expansion ensures that MPS Monitor can comprehensively serve American customers across all time zones. Also, an integration agreement has been signed with DXOne ERP, powered by Acumatica, the most innovative Cloud ERP solution specifically designed for the Office Technology industry.
- Restructured Distribution Channel: MPS Monitor has signed non-exclusive distribution agreements with three major players in the American Imaging channel—ecoprintQ, Predictive Insight, and Katun USA. These partners will drive sales and provide dedicated support resources, focusing on delivering the MPS Monitor platform to Dealers and MPS providers in North and South America.
Benefits for North American Dealers and Managed Print Providers
By combining a robust local team with a strengthened network of partners and integrations, MPS Monitor significantly enhances the level of service and accessibility for North American Dealers and Managed Print Providers. The new organization and distribution model offer:
- Faster Response Times: With dedicated support teams in the region, customers benefit from real-time assistance tailored to their specific needs and time zones.
- Customized Solutions: Partnerships with established industry players enable deeper understanding of market dynamics, ensuring that MPS Monitor’s platform delivers optimal value and innovation for each Dealer and Customer.
- Streamlined Integration: Aligned with top-tier integration partners, the solution can be seamlessly integrated into existing workflows, accelerating digital transformation and maximizing return on investment.
- Unmatched Security and Compliance: By confirming its ISO27001, SOC 2 Type 2 and CSA STAR Level 2 compliance profile, the MPS Monitor platform sets a new and unmatched benchmark in SaaS security and compliance for the Print and Imaging industry. This ensures that Dealers, Managed Print Providers, and End Customers are protected against the risks inherent in SaaS monitoring platforms.
“Our achievements in 2024 reflect MPS Monitor’s commitment to driving innovation and operational excellence in the Managed Print Services industry,” said Nicola De Blasi, chief strategy officer at MPS Monitor. “By expanding our North American presence and partnering with key distribution players, we are better positioned than ever to meet the evolving needs of our customers worldwide. Moreover, our relentless focus on security and compliance sets us well ahead of the competition and significantly widens the gap between MPS Monitor and any other Printer Monitoring platform in the North American market—particularly when it comes to customer acceptance and security validation.”
“The establishment of a North American-based team underscores our determination to offer the highest level of service and support to our customers on this continent,” said Sarah Henderson, regional director at MPS Monitor USA. “We look forward to strengthening relationships with our partners, enabling them to access our industry-leading platform with greater ease and ensuring complete coverage from coast to coast.”
About MPS Monitor
MPS Monitor is a leading Software-as-a-Service (SaaS) provider of remote monitoring and management solutions for the Managed Print Services industry. With a focus on security, reliability, and user-friendly design, MPS Monitor helps dealers, VARs, and end users optimize print operations and reduce costs. Leveraging cutting-edge technologies, MPS Monitor serves an extensive global network, ensuring seamless device monitoring for more than 2.3 million printing devices worldwide.
