Lexmark announced the Lexmark Optra IoT Solutions, using the company’s cloud, IoT and connectivity technologies supported by its heritage as a maker of connected devices and long-time leader in managed services.
“We believe IoT has the power to transform all types of industries. Companies only need the right tools to harness it, enabling them to grow and innovate,” said Allen Waugerman, president and CEO of Lexmark. “Lexmark figured it out. We unleashed the power of IoT and built a solution that we have used for years in our own business to achieve measurable benefits for our customers and ourselves. Lexmark Optra IoT Solutions can do the same for other companies.”
The first offering is the Lexmark Optra IoT Platform, a ready-made IoT solution.
McKinsey estimates 84% of companies working on IoT are stuck in pilot mode. Compounding this situation is the vast amount of data that exists in silos across business applications and beyond the organization’s walls. Due to these complexities, uncovering actionable insights from the data is extremely difficult.
Lexmark built an IoT platform to run its global managed print services business, a leader in the industry. The platform harnesses performance and sensor data from the devices that Lexmark manufactures and manages, combining it with data from core business systems to deliver insights. The company is also able to drive internal and external customer value through outcomes including predictive services, asset optimization, systemic innovation and as-a-service engagements. Lexmark remotely resolves device support issues 70% of the time and has substantially increased profitability per device via optimized utilization.
“The Optra IoT Platform is ready-made and proven, enabling makers of connected devices to quickly implement and rapidly achieve outcomes that bring them further success,” said Vishal Gupta, Lexmark chief information and technology officer. “Lexmark is reinventing how manufacturers leverage IoT to transform their business.”
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