Katun Corporation, provider of the newly launched Arivia multifunction printers (MFPs) and leading supplier of OEM-compatible imaging supplies for printers, copiers, and MFPs, announces the global launch of the Katalyst Partner Portal. The portal is a comprehensive, centralized platform that will enhance partner collaboration, simplify service management, and provide access to sales and marketing resources for Arivia MFPs.
The platform features customized content for partners in the United States, Mexico, the United Kingdom, France, Germany, Italy, and Spain, with integrated support for the local language and programs specific to each market. Key features of the portal include:
- Sales and Marketing Resources: Access to product imagery, sales collaterals, promotional materials, and programs such as Print It, Plant It, that help drive growth and market differentiation.
- Service Ticket Management: Partners can engage Katun Technical Support to create and manage service tickets efficiently, ensuring swift resolutions and improved customer support.
- Technical Resource Access: Instant access to technical service manuals, reference guides, firmware updates, product drivers, and other essential technical documentation.
- Arivia Product Warranty Management: Partners can register and manage Arivia product warranties, as well as access The Katun Commitment customer satisfaction program.
- News and Updates: Real-time updates on the latest product news, marketing initiatives, and industry developments.
“We are thrilled to launch the Katalyst Partner Portal to help support our partners globally,” said Chenyi Chiu, chief strategy officer, Katun. “This portal reflects our ongoing commitment to empowering our partners, providing them with the resources they need to succeed, and making their experience with Katun as seamless and efficient as possible.”
The Katalyst Partner Portal is now available to all Arivia authorized partners and can be accessed by contacting your Katun Regional Sales Manager.
