Fraser Advanced Information Systems is pleased to announce the promotion of Juleen Bixler to the role of senior director of operations. Ms. Bixler was previously the director of operations with Fraser. She began her career with Fraser in 2011 as the Customer Service Manager. In 2019, she was promoted to the Director of Operations role.
In her new role, Ms. Bixler will oversee all aspects of business operations geared toward meeting business goals and growth projections. In close collaboration with the CEO, she will work to build upon existing management teams within the organization, as well as develop new talent that will continue to fuel the expansion of Fraser’s business technology offerings. Ms. Bixler will play a critical role in the company’s strategic planning and process implementation.
“Juleen’s experience and expertise as our Director of Operations and Customer Service Manager for the past 11 years has produced outstanding results," said William Fraser, president. “In her new position, Juleen will oversee our Customer Service and Operations Teams to provide outstanding customer experiences to all clients. She will also be a leader in promoting Fraser’s core values and culture. With her wealth of knowledge of our industry, I have every confidence that she will help Fraser to even higher levels of success as we continue to grow.”
Fraser Advanced Information Systems is a leading provider of office technology solutions and business process automation for nearly 50 years. With clients in all types of industries throughout the Mid-Atlantic region, Fraser helps companies digitally transform their businesses through the Internet of Things and Fraser’s Smart Tool Set. Through our Global Support Center based in our West Reading headquarters, Fraser can remotely manage the business processes and equipment of our clients – from copier meter readings to supply replenishment – via the cloud. We provide services in document management, managed print, software solutions and IT and network support, and are an authorized dealer of sophisticated office equipment from Sharp, Canon, Lexmark, KIP and HP. Fraser is always searching for opportunities to deliver additional value among potential and current customers, working to make ordinary offices SMART.
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