Fraser Advanced Information Systems has achieved the distinguished status of a Sharp Triple A Platinum Service Provider for 2024. This prestigious recognition from Sharp, a global leader in office technology, underscores Fraser’s unwavering commitment to providing exceptional service and support to our valued customers.
The Sharp Triple A Platinum Service Provider program is a rigorous evaluation process that recognizes dealers who consistently exceed expectations in customer satisfaction, technical expertise, and overall service performance. This isn’t just an award; it is a testament to the hard work, dedication, and expertise of the entire team at Fraser.
Sharp evaluates its dealers across many criteria, ensuring that only the best of the best achieve Triple A Platinum status. These criteria include:
- Service Proficiency: Demonstrating a deep understanding of Sharp’s products and technologies.
- Customer Satisfaction: Consistently delivering positive customer experiences and exceeding expectations.
- Technical Expertise: Employing highly skilled technicians capable of resolving complex issues efficiently.
- Operational Efficiency: Maintaining streamlined processes to ensure timely and effective service delivery.
Achieving Triple A Platinum status for 2024 signifies that Fraser has not only met but exceeded Sharp’s stringent standards in all of these areas. This marks the 15th consecutive year Fraser has received this distinction. This accomplishment reflects our ongoing investment in training, technology and customer support, all aimed at providing our clients with the highest level of service possible. Fraser is the only Sharp dealership in Eastern Pennsylvania to receive the Triple A Platinum designation.
What does this mean for Fraser’s valued customers? It means they can count on Fraser Advanced Information Systems for:
- World-Class Service and Support: Platinum status assures them of Fraser’s commitment to providing top-tier service.
- Expert Technicians: The Fraser team is highly trained and certified to handle all of a customer’s Sharp product needs. This includes Fraser’s Technology Integration Coordinator, Brian DeWitt, who was recently named the Sharp National MasterTech of the Year.
- Faster Response Times: Fraser prioritizes efficient service delivery to minimize downtime and keep its customers’ businesses running smoothly.
- A Partnership You Can Trust: Fraser is dedicated to building long-term customer relationships by providing reliable and dependable service.
