Electronics For Imaging, Inc. and its channel partners have released education programs leveraging Fiery on-demand learning curriculum, Fiery Professional Certification, and virtual technology for print businesses, ensuring users of EFI Fiery digital front end (DFE) solutions are ready to re-engage with customers during the business recovery phase.
“Even in difficult times, companies continue to invest in Fiery,” said John Henze, vice president of sales and marketing, EFI Fiery. “Because of the extensive resources we have in the field and the breadth of our online eLearning programs, we have been able to accommodate the increased demand for these services as customers prepare to get back to work with even more productivity and cost efficiencies. It is one of the reasons hundreds of thousands of users around the globe have chosen EFI Fiery as their best DFE option.
“Even during the pandemic, our customers need a way to progress their business goals, and our sales support teams responded overnight to make resources available that could be accessed in spite of pandemic restrictions. This was a rapid response that few other companies could achieve. Our customers will be much better prepared to respond as restrictions are lifted and the economy embarks on a new normal.”
EFI saw a fourfold increase in the number of new daily enrollments in Fiery e-learning courses through its Learning@EFI online training platform. Working at their own pace and schedule, customers have a choice of 274 interactive learning materials designed to help users drive greater efficiency, quality and accuracy in production digital printing. In addition, more than 8,500 users enrolled in the prestigious Fiery Professional Certification program, further expanding their practical knowledge of Fiery applications and tools.
One EFI Fiery partner participating in Fiery Professional Certification through the Learning@EFI platform, Tobias Flesch, Analyst and Consultant from one of the largest print production resellers in Germany, X-NRW, remarked, “This training initiative from EFI came just at the right time. I refreshed my Fiery Pro Certification and also completed the Fiery Expert Certification. Even though I thought that I knew the Fiery very well – I learned a lot about new software and options, which is really useful for customer demos and support. I have six other colleagues who are taking the Fiery Pro and Expert Certification.”
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