Crawford Technologies will hold its sixth annual Industry Summit on April 2-3 at the Sable Hotel at Navy Pier in Chicago. The in-person event brings together end users, analysts, consultants and industry experts in customer communications and accessibility from healthcare, insurance, finance and more to share best practices, trends and actionable takeaways designed to drive innovation and efficiency in customer communications.
The company’s president and CEO, Ernie Crawford, will kick off the event with an insightful overview of the industry’s current state, highlighting key trends, challenges and opportunities that have emerged in over the past year, and what to look for in the future. His address will provide valuable context for presentations from the following industry leaders:
- Kemal Carr, president, Madison Advisors
- Rich Huff, principal analyst, Madison Advisors
- Andy Young, founder and principal analyst, Treeline Research
- Elizabeth Stephen and Mia Papanicolaou, customer communications strategists and consultants, Chameleon Collective
- Richard Medina, co-founder and principal consultant, Doculabs
- Dena Wainwright, vice president and digital accessibility practice owner, Personal Investing, Fidelity Investments
- Nicholas Hauss, director of product operations/Accessibility (A11Y) Center of Excellence, Fidelity Investments
- Andy Keller, technical architect lead, USAA
- Lisa Lipowski, business analyst, RR Donnelley
- Lois Ritarossi, president, High Rock Strategies
The Crawford Technologies 2025 Industry Summit will give attendees an opportunity to connect, learn and play an active role in shaping the future of the industry. Participants will get an exclusive, firsthand look at groundbreaking customer communications software presented by Crawford Technologies subject matter experts. The event, set at the iconic Navy Pier in Chicago, will also offer ample networking opportunities to collaborate and build valuable connections with fellow attendees and industry professionals in a unique, high-profile venue.
About Crawford Technologies
Crawford Technologies develops solutions that help enterprises optimize and improve the secure and accessible delivery, storage and presentment of their customer communications. As an award-winning, global provider of products and services with over 2,000 customers on six continents, Crawford Technologies enables some of the world’s largest banks, insurers, healthcare providers, utilities and print services companies to reduce costs, simplify processes and streamline mission-critical communications across all channels and in all formats.
