UBEO Business Services announced that Seacoast Business Machines has joined the UBEO family of companies. “Our goal from the beginning has been to buy high-quality companies…
Archives
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Breaking News, Business & Finance
Manic Monday: News Highlights November 7-11
by Scott Cullenby Scott CullenWelcome back to another installment of The Cannata Report’s Manic Monday, a rapid recap of the previous week’s document imaging industry news…
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Awards & CharityWomen/Young Influencers & Diversity
CompTIA and Out in Tech Partner to Increase Career Opportunities for LGBTQ+ Tech Talent
by Scott Cullenby Scott CullenCompTIA announced it is collaborating with Out in Tech, the world’s largest community of LGBTQ+ tech professionals that seeks greater diversity, equity and inclusion in the workplace….
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Breaking News, Business & Finance
“Shake It Up” Awards & Charities Gala Soundtrack Celebrates The Cannata Report’s 40th Anniversary
by CJ Cannataby CJ CannataAs usual for our Awards & Charities Galas over the past decade, this year’s 37th annual event theme, “Shake It Up,” was inspired by music – in this case, by the post-punk/new wave/pop band The Cars’s No. 2 US smash of…
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Awards & Charity
Frank Award Winners Announced at 37th Annual Awards & Charities Gala Benefitting Endowed Scholarship at Hackensack Meridian School of Medicine
by Cathy O'BrienThe winners of the Frank Awards were announced at our 37th Annual Awards and Charities Gala, themed “Shake It Up,” sponsored by Hytec Dealer Services and ConnectWise last night…
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In this week’s episode of Fridays with Frank, Frank is joined by a very special guest to announce the winners of our annual Frank Awards, presented last evening at our 37th Annual Awards & Charities Gala…
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Dealer Survey & The Cannata Dinner
Dealers Rate Their Vendors in Our November Survey Issue
by CJ Cannataby CJ CannataOne of the highlights of our November issue is the second part of our 37th Annual Dealer Survey. In this issue, we examine dealers’ biggest concerns and reveal the ratings of their A3 and A4 OEMs…
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Hiring & RetentionBreaking News, Business & Finance
ConnectWise and CompTIA Invite Job Seekers to Punch Their Ticket to Tech
by Scott Cullenby Scott CullenJob seekers with an interest in working in technology and a desire to enhance their digital skills are invited to apply for their Ticket to Tech, a new career training initiative from ConnectWise…
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Breaking News, Business & Finance
Kyocera Showcases the TASKalfa Pro 15000c with New Finishing Capabilities at PRINTING United
by Scott Cullenby Scott CullenKyocera Document Solutions America, Inc. has tapped Duplo to bolster solutions for its production print device. The 2022 PRINTING United show proved to be an unforgettable…
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Op-Ed & Commentary
Hard Copy | From the Editor’s Desk: Colorful Commentary
by Scott Cullenby Scott CullenWelcome back to another installment of our 37th Annual Dealer Survey. In this issue, you’ll learn about dealers’ biggest challenges and how…
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Connectivity among devices is paramount as the company expands its product offerings. Above: Ted Kawamura speaks to dealers during Sharp’s 2019 dealer…
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Above: Eager attendees pick up their badges and wait in line to register prior to the doors opening on the first day…
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Above: Frank’s panel of OEM executives captured the attention of CDA dealers. Left to right: Jennifer Amatucci of Hytec Dealer Services, Carol…
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Technology Trends
Japanese Headlines: Toshiba TEC Expands Color MFP Applications with Specialty Papers
by Tetsuo Kuboby Tetsuo KuboThe company ushers in the new wave of POP production. Toshiba TEC, which develops, manufactures, and sells Toshiba-branded e-STUDIO color MFPs, has…
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The elephant is in the room and reading a personalized direct mail. The elephant, of course, is customer communication. During the past…
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The company has been meeting dealers’ supply needs for nearly 50 years. The amazing thing about being active in this industry for…
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Dealer Survey & The Cannata Dinner
37th Annual Dealer Survey: The Road to Recovery Part II
by Scott Cullenby Scott CullenThis is the second year we have been gauging the impact of the COVID-19 pandemic on the independent dealer channel. Last year’s Survey, particularly in the revenue portion, was pretty much what we expected based on our conversations throughout the year with dealers and OEMs. Annual revenue experienced the biggest year-over-year decline in the history of the Survey.
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Dealer Survey & The Cannata Dinner
37th Annual Dealer Survey: Executive Summary Part 2
by Scott Cullenby Scott CullenExecutive Summary (Part II of II) The three most pressing concerns within the entire dealer universe comprising our Survey are declining clicks (54%), maintaining profitability (40%), and hiring and retention (35%).
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Dealer Survey & The Cannata Dinner
37th Annual Dealer Survey: Areas of Greatest Concern
by Scott Cullenby Scott CullenExhibits 2.1-2.11 Dealers have many concerns, and our Survey historically illuminates those concerns. After expanding the number of concerns to 13 last…
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Dealer Survey & The Cannata Dinner
37th Annual Dealer Survey: A3 MFP Manufacturer Ratings
by Scott Cullenby Scott CullenExhibits 2.12-2.19 Each year, we ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.”…
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Dealer Survey & The Cannata Dinner
37th Annual Dealer Survey: A4 MFP Manufacturer Ratings
by Scott Cullenby Scott CullenExhibits 2.20-2.25 This has not been a good Survey year based on dealer ratings of their A4 providers. Except for Lexmark whose…
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Dealer Survey & The Cannata Dinner
37th Annual Dealer Survey: Production Print Manufacturer Ratings
by Scott Cullenby Scott CullenExhibit 2.26 In Part 1 of our Survey in the October issue, production print was identified by 46% of dealers as a…
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Dealer Survey & The Cannata Dinner
37th Annual Dealer Survey: Leasing Company Ratings
by Scott Cullenby Scott CullenExhibits 2.27-2.34 If there is one thing you can consistently count on in our Annual Dealer Survey for the past five years,…
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Dealer Survey & The Cannata Dinner
37th Annual Dealer Survey: Software Provider Ratings
by Scott Cullenby Scott CullenExhibits 2.35-2.36 For the past nine years, we have asked dealers to identify the companies that provide them with the software and…
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Spoiler alert! There is no easy answer. “Success is in the eye of the beholder,” said Wes McArtor, CEO of NEXERA, a…