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Managed IT services, including cybersecurity, IT hiring and retention, and artificial intelligence (AI) are the centerpieces of our April issue.

Artificial Intelligence (AI) has been a buzzword in the technology industry for quite some time now, and it’s not surprising to see its emerging influence of AI in the office technology industry.

Highlights from the HP Amplify Partner Conference 2023.

CJ and Frank Cannata offered a presentation on dealer diversification at the March ICDA meeting in San Antonio.

Seiko Epson (Epson) has signed a new partnership with the World Wildlife Fund in an initiative to broaden Epson’s global environmental objectives.

Your reputation is at stake if you don’t get it right. Usually, when writing a column about cybersecurity, I would have given…

As office technology dealers explore new ways to diversify, laptop sales provide a foot in the door, especially in the era of hybrid work.

For dealers looking for an innovative entry point into managed IT, Intermedia’s UCaaS offering may be the way to do it.

As office technology dealers diversify into managed IT, a cybersecurity offering can make them more valuable to their customers.

Options abound for office technology and services dealers to expand their IT services business, including expanding their offerings.

IT talent in the office technology industry is in high demand, and dealers need to be creative and diligent in not only finding this talent but keeping them.

A recent survey about ChatGPT has The Cannata Report’s Scott Cullen thinking about the ramifications of AI in the office technology and publishing industries.

Credit CDS Office Technologies founder Jay Watson for recognizing the importance of managed services well before many of his dealer peers, and well before “managed services” entered the office technology industry lexicon.

After reading about Paris Davis, Frank G. Cannata revisits the stories of other veterans who received long overdue recognition from the U.S. Government.

Komori announced it will be showcasing its portfolio of packaging presses at the Paperboard Packaging Council Spring Outlook and Strategies Conference April 19-21 in Nashville, Tennessee.

The Cannata Report’s Manic Monday provides a rapid recap of office technology and services industry news from the week of April 10-14.

Lexmark was honored as a 2023 CIO 100 Award recipient by Foundry’s CIO – the executive-level IT media brand providing insight into business technology leadership – for the fourth consecutive year.

Pacific Office Automation (POA) acquired Fenton’s Office Solutions, expanding POA’s reach into three new markets.

Frank G. Cannata shares a surprising conversation inspired by CJ Cannata’s presentation on dealer diversification opportunities at the March ICDA meeting in San Antonio.

ConnectWise launched a core capability in the ConnectWise Asio platform with AI-assisted PowerShell scripting across two products in its Unified Monitoring and Management solution portfolio.

Cloud ISV directprint.io has expanded its SaaS offering with the launch of directprint.io RED.

Epson announced it will be exhibiting its label and packaging solutions at Labelexpo Mexico 2023, the newest event in the Labelexpo series.