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When tabulating dealers’ ratings of their leasing partners, we only include those companies that have been identified by 25 or more dealers as their primary leasing partner. For the third consecutive year, five leasing companies reached that figure.

AAs one would expect in the production print manufacturer ratings, the majority of dealers who selected the Best Production Print Manufacturer voted for their primary A3 provider.

For the past 10 years, we have asked dealers to identify which software provider offers the products and support that allows them to compete the most effectively. 

After a four-year hiatus, we are once again publishing dealer meeting ratings.

How a website lead to Impact Networking, then a hack attack, led to a $9 million, five-year contract for cybersecurity and managed services.

The ultimate goal of customer service is crafting positive customer experiences.

President & CEO Sam Errigo discusses initiatives that will accelerate Konica Minolta’s growth for the next 150 years.

The merger between Waltz Business Solutions and DSC Office Systems seems to be the perfect match and comes at an opportune time for both companies.

Konica Minolta announced the commemoration of its 150th anniversary. Commemoration of this milestone has centered around showing gratitude to Konica Minolta’s stakeholders and recognizing its employees—the people responsible for transforming the organization into the company it is today.

The RICOH Pro VC80000 builds on the success of the RICOH Pro VC70000 and is designed for the production of exceptional quality direct mail, color books, catalogs, magazines and commercial print applications on coated media up to 300gsm.

Frank G. Cannata recaps the Ricoh Partner Summit, identifying the company’s recent financial performance, vision for the future, and key new products in the pipeline.

Frank G. Cannata shares his thoughts on the passing of Nancy Scantland, wife of Lou Scantland, founder of DOCUmation.

ConnectWise showcased the evolution and future of its Asio Platform during CEO Jason Magee’s keynote, highlighting robotic process automation (RPA).

The Cannata Report’s Manic Monday presents office technology industry news highlights from the week of November 6-10.

On the latest episode of Fridays with Frank, Frank G. Cannata is joined by special guest Austin Vanchieri, chairman and CEO of Visual Edge IT.

ACDI Energy Services welcomed Komax Business Systems as an authorized reseller of its electric vehicle (EV) products.