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Each year in our Survey, we identify the manufacturers with the strongest distribution. To do this, we track how they ranked as a dealer’s primary and secondary equipment supplier.

After seeing the percentage of dedicated dealers rise to 44%, the highest in the history of our Survey last year, the percentage of dealer dedication fell to 37.5% this year.

If the dealer revenue results of our last two Surveys were sharply impacted by the COVID-19 pandemic, one might think that this year’s Survey would have been impacted by the supply chain crisis.

The number of dealers in the $10 Million-Plus Club continues to grow thanks to organic growth and diversifying their product lines.

Multifunction A3 and A4 devices may have become the dominant technology in many offices, including home offices in the growing hybrid work environment, but standalone printers have not yet become extinct as evidenced by the results of our 38th Annual Dealer Survey.

Production print is also a great opportunity to capture clicks outside the traditional office. And now with Kyocera offering a production print machine and Sharp poised to do the same early next year, the number of OEMs offering production printers is expanding.

Fully 42% of dealers reported their managed print services revenues were up in 2022 compared to 33% last year. On the downside, 8% reported revenues were down, and 50% said that their MPS revenues were the same.

As the number of dealers participating in our 38th Annual Dealer Survey soared to 458 this year, we saw a modest decline in the percentage of dealers offering managed IT services.

Ever since we first began presenting revenue and productivity data in 2009, we have witnessed a series of spikes and declines in the number of sales reps per dealer.

Between last year and this year, we saw a 2% dip in the percentage of dealers making acquisitions. However, there was a significant uptick in the number of acquisitions.

In our Annual Dealer Survey we ask dealers to rank their greatest diversification opportunities from a list of nine, including “other” in order of preference.

Cybersecurity Awareness Month is an opportune time to acknowledge the many cyberthreats that can impact your dealership and your customers’ businesses.

KPAX software has a growing ecosystem and a promising future across multiple channels.

You never know what the future will bring and succession planning that focuses on objectives and financials will help ensure an orderly replacement or exit strategy.

From its humble basement beginnings, James Imaging Systems has grown to become the second-largest officer technology dealership in its market.

Epson announced it will be showcasing its leading ColorWorks on-demand color label printer solutions at SupplySide West 2023 from Oct. 25-26 in Las Vegas, Nev. In booth #2850.

PaperCut Software announced its 25th anniversary, marking a quarter-century of crafting smart planet-saving print management software.

Welcome to The Cannata Report’s Manic Monday, our rapid recap of the previous week’s office technology and services industry news.

It’s Cybersecurity Awareness Month, and on the latest episode of Fridays with Frank, Frank G. Cannata and special guest Mark Hart of ACDI discuss the need for dealers to educate themselves about the latest cybersecurity threats.

Komori America will be celebrating Komori Corporation’s 100th anniversary this year at PRINTING United Expo Booth #B915 on October 18-20.