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From cutting-edge AI development to workforce training, Ricoh is pioneering the future of digital services.

SUSTAINABILITY: Optimizing workflows, leveraging data-driven insights, and integrating eco-friendly technology are some of the keys to making businesses more sustainable.

The company’s head of equipment financing outlines what it takes to be a prime partner for the evolving office technology dealer channel.

Enhanced features, solutions, and services add value to multifunction printers (MFPs).

Software innovations in the form of automation, data, and security are leading to more efficient operations and enhanced customer interactions.

Industry thought leaders debate the future of managed print services (MPS) as they closely monitor the return-to-office trend.

As experienced equipment technicians retire and fewer recruits enter the field, dealerships must rethink training, hiring and retention strategies.

RISO Sales VP Andre D’Urbano sings inkjet’s cost-effective praises in our post-pandemic world, especially for printing industry players looking to conserve space or add production equipment redundancy.

From managed IT and cybersecurity to e-commerce, Donnellon McCarthy Enterprises is evolving beyond traditional office technology. And. acquisitions are a major part of the Cincinnati-based dealership’s growth strategy.

An Air Force veteran shares his experience in special operations, his transition to civilian life, and advice for fellow veterans seeking meaningful careers.

In observance of Women’s History Month 2025, we chat about career path, mentorship, work-life balance and obstacles along the way, including bad bosses.

New digital production printing presses officially launch, featuring fifth station for white toner plus advancements in automation technology to ease skill demand.

Scalable to hundreds of documents per second, Sunrise Enterprise sets a new benchmark for the delivery of cloud document management for transactional customer communications. It enables the conversion of account statements, bills and insurance benefit explanations into customer-friendly formats—including PDF for web portals and responsive HTML for mobile apps—in milliseconds.

Key metrics revealed by leading managed print services and production print services provider, including tenfold growth in just nine years.

Spring showcase in Europe: High-performance, wide-format inkjet printing solutions to be highlighted in Berlin, Germany, at the Federation of European Screen Printers Associations trade fair in May.

Enhancing MSP value, Security and Backup360 are now included at no additional cost with the proprietary Asio platform.

Software as a Service security simplifies the Microsoft 365 security experience with single console for enhanced monitoring, reporting, and remediation of cybersecurity threats.

Intelligent automation through RMM and RPA empower MSP and ITSM teams to drive measurable efficiency gains, elevate end-user experiences and reduce labor costs.

“The annual sales competition at Arizona State University serves as an excellent avenue for students to learn from industry professionals, hone their skills, and build on their educational experience,” said Peter Kowalczuk, Canon executive VP and Client Services Group president.

As Nexera’s head of R&D, he brings a wealth of knowledge and enthusiasm to the office technology industry with more than 11 years of experience developing data-driven solutions at the business equipment intelligence/solutions firm.

Get to know Jordan Liebman, new head of U.S. marcom for Konica Minolta: In this exclusive Cannata Report interview, the marketing/communications SVP reveals a love of storytelling . . . and gym shoes.

Las Vegas event showcases enhanced partner tools, resources, and innovations to the 400 channel partners of Xerox Corp.

Production Print Group’s and inkjet printing digital presses win prestigious iF Design Award 2025.

Agfa will exclusively supply the inkjet printing engines for the BHS Jetliner Xceed and BHS Jetliner Monochrome and become a BHS Certified ink supplier to the German corrugated OEM.

PODCAST: As businesses navigate the complexities of hybrid work, Envoy CPO Colgan explains why rigid workplace policies fail and how data-driven insights can create smarter, more productive office technology environments.