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Historically, dealer ratings of their A4 OEMs tend to be lower than those of their A3 OEMs, with vendors outside the Big Six being judged more harshly (HP and Lexmark, for example).

The average number of leasing partners among the dealers aligned with the Big Six OEMs is one indication of just how vital the leasing companies are.

In case you haven’t noticed, The Cannata Report is a big advocate of production print as a diversification opportunity.

For six years, dealers have been rating their ECM/document and print management software providers.

After years of asking dealers to rate their OEM’s dealer meetings, we suspended that question during COVID before resurrecting it last year.

At DocuWorld’s partner event in Houston this past spring, an executive panel featured three dealer leaders engaged in a dynamic Q&A focused on office-technology industry transformation via business process automation (BPA) software.

In 2022, nearly one-third of responding dealers reported competing against OEM branches as their chief source of anxiety; last year, the percentage calmed to half that number (16%).

With the COVID-19 pandemic hiring crunch still sending ripples throughout the business world and unemployment numbers falling to unexpected lows, recruiting remains a significant challenge for many office technology dealers.

The unique cognitive styles and strengths associated with neurodiversity align remarkably well with many of the skills our industry desperately needs.

Growth and capturing net new business are high on the agenda for Boring Business Systems’ second hundred years.

In all my research on World War I, World War II, the Korean War, Vietnam, Iraq, and Afghanistan, one American hero is Lieutenant Colonel Harold G. “Hal” Moore.

Konica Minolta announced the official launch of its latest embellishment press. The JETvarnish 3D Web 400, a one-of-a-kind 100% web-fed digital embellishment solution.

Epson announced the Wild Island Adventure Park has implemented a new automated food and beverage ordering system leveraging Epson m-Series POS printers.

Konica Minolta announced it has expanded its partnership with Upland InterFAX, positioning InterFAX as the go-to cloud fax solution for Konica Minolta’s extensive multi-channel customer base across North America.

Konica Minolta Business Solutions U.S.A., Inc. announced the appointment of two new members to its Dealer Advisory Council (DAC).

Modern Luxury Orange County named Toshiba America Business Solutions’ marketing leader Maegan Lujan a 2024 Dynamic Woman. 

Novatech announced the promotion of Ted Becker to division president of Print for Novatech, ManagedPrint, and Pahoda Copiers & Printers.

The Managed Print Services Association announced the winners of its 2024 MPSA Leadership Awards.

CompTIA announced the pending sale of the Association’s certification business to a private equity partnership.

The Cannata Report’s Manic Monday offers a rapid recap of the previous week’s office technology industry news.

The 2024 Women Influencers Brunch Soundtrack features 20 songs favored and inspired by The Cannata Report’s 2024 Women Influencers.

In this week’s episode of Fridays with Frank, Frank G. Cannata takes the morning off after a successful 39th Annual Awards and Charities Gala. Editor-in-Chief Scott Cullen steps in for Frank this morning, reading the 2024 Frank Award nominees and revealing the winners. 

The Cannata Report, the leading office technology news resource, announced the winners of the Frank Awards at its 39th Annual Awards & Charities Gala held last night to benefit Hackensack Meridian Health Foundation

Stream The Cannata Report’s 2024 and 5th Annual Official Gala Soundtrack featuring 40 inspiring, pulsating tracks spanning multiple decades and genres.

KDI Office Technology announced its strategic partnership with Media Copy. Through this collaboration, both companies are extending their service offerings to improve access to cutting-edge technology…