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The entry point was the company’s website. Behind the pretty pictures, alluring copy, and links to other pages was a little gap in the code, an open door that…

Have you heard about the latest opportunity in managed services? Security. That’s right, security. As more dealers make the move into managed services,…

Each year, we ask a different group of dealers to weigh in on a host of topics relevant to dealers. The intent is to provide different and diverse perspectives from…

Imagine being a senior executive at a copier dealership in Nashville, Tennessee. One day, as is your daily routine, you arrive at the office for one of your company’s…

It’s easy to forget about your website. Company name, contact info, a few shiny product photos, what else do you really need? Your sales reps are the ones generating…

When Mike Schwartz was growing up, the question of whether he’d join the family business wasn’t “obviously” or “no matter what.” Mike had to hear that “yes”…

We are officially in overdrive! Later this month, we’ll launch our 34th Annual Dealer Survey, sponsored by TIAA Bank for the sixth consecutive year and we…

Flex Technology Group (FTG) hosted its annual Kick-Off meeting and awards show this past week at the Herberger Theatre in Phoenix, Arizona. Over the last three years…

A few years ago, a dealer in any city U.S.A. (the name of the city has been omitted to protect the dealer) to Global Imaging Systems (GIS). After the sale, he and his employees remained…

Our lead article, in the Xerox series, clearly defines the question of what is going to happen to Xerox. We all know Carl Icahn’s history of buying and then selling companies in…

Is Xerox on the verge of a Kodak moment? That is one of several questions underlying the comments from an array of industry professionals on the heels of the mid-December round of layoffs…

Looking back at the past month, it’s safe to say that the year is beginning with a bang with some major product introductions, the consolidation of a major distribution channel and a slew of acquisitions…

HP Inc.  has announced the launch of its first Display and Accessories (D&A) Accelerator in the U.S. as an extension of its current HP Partner First program, designed to arm HP’s…

For us, EFI Connect 2004 was the start of a 15-year run. We made everyone and never failed to learn something of significance about the realm of print. At that first connect I took…

Xerox has announced its fourth-quarter and full year 2018 financial results. “Our Q4 results reflect continued progress on our strategic initiatives to optimize our operations, reenergize our innovation…

Konica Minolta Business Solutions has announced that its Japan-based headquarters, Konica Minolta, Inc. has been listed among the “2019 Global 100 Most Sustainable Corporations…