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I first met Reed Melnick about 15 years ago when he was president of Nevill Document Solutions in Irving, Texas, one of the top Kyocera dealers in…

Sooner or later we’ll all be sitting around in whatever the new normal is, sharing stories of what we did in the Great Pandemic of 2020. And, depending…

If there was ever a time to diversify beyond traditional A3 technology, this is the time. Early last fall when we scheduled our diversification-themed…

When we discuss diversification in the office technology space, sometimes it’s as if we’re talking about a new concept. But diversification isn’t…

  Connecting with Dealers From a Distance (Above): In this time of social distancing and shelter in place, the CR–Connect–2020 Dealer Tour…

Ikuo Nakagawa, senior executive officer of Konica Minolta, Inc., who is responsible for the company’s digital workplace business, DX branding, and IT, recently revealed Konica…

When I hear the word diversification, I think finance, portfolio, spreading money across a variety of investment opportunities to make, well, more money. If diversification…

We recently learned that Ed Bialecki, former senior vice president of sales, Kyocera Document Solutions America, passed away on March 24th. About six months…

In addition to presenting difficult challenges with respect to saving lives, the coronavirus is posing economic policymakers with the most difficult decisions since the 2008-2009…

Following Epson’s dealer conference in early March, The Cannata Report interviewed Epson America’s President and CEO Keith Kratzberg. The conference and post-conference…

This month our virtual panel focuses on a single topic—A4. It fits squarely into our diversification theme if you  initially sold A3 before diversifying into…

If diversifying a dealership’s product offerings were easy, then every dealer would do it without hesitation.   But the reality is that taking on a new product…

Office technology OEMs are mixing and matching technology, solutions, and services to create a more efficient and collaborative workplace that…

It is said that all good things must come to an end. Or maybe things change. That’s certainly the story when it comes to the shift from toner to inkjet printing taking place right…

Did you know that you can transfer images to just about anything using heat transfer dye sublimation? You simply print the image on transfer paper and apply it to…

On a cold wintry day, CJ and I flew into Indianapolis, rented a car, and drove to Perry ProTECH’s Fort Wayne, Indiana, branch to meet with CEO Barry…

As a country, we are fortunate that quite a few of our presidents served in the military during a time of war prior to becoming president. At least 12 wore…

How far out are you making plans these days? I ask that question as an increasing number of events and conferences in the imaging technology…

Last November when we published our 34th Anniversary Dealer Survey, it truly was simpler times. No one could have foreseen how…