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In this episode of Fridays with Frank, Frank G. Cannata interviews David Pohlman, office of the president, COO, GreatAmerica Financial Services…

On November 12, Reuters announced that Toshiba Corporation had outlined plans to split into three companies to appease activist shareholders…

In March of 2019, we asked a panel of executives from eight different imaging technology OEMs to identify the biggest threat(s) dealers are facing as…

Konica Minolta announced Mike Lee has joined the company as senior vice president, chief information officer. In his role, Lee will be responsible for…

Last week I attended an array of virtual sessions at ConnectWise’s IT Nation Connect conference in Orlando, Florida. There were multiple sessions on…

Are you ready for some Manic Monday, The Cannata Report’s weekly recap of imaging industry news highlights from the previous week condensed…

In Part 2 of a two-part Fridays with Frank series on greatest growth opportunities for dealers, Frank G. Cannata looks at some of the emerging…

Canon Solutions America announced its support Trees for the Future and its goal of planting one billion trees by 2030 through the Canon Eco…

November is a busy month for us here at The Cannata Report, beginning with our 36th Annual Awards & Charities Gala on November 4, and…

Remember Father Guido Sarducci’s Five-Minute University from the early years of Saturday Night Live? The Five-Minute University taught students what the average college graduate…

On October 6, 2021, Brother Industries President Ichiro Sasaki announced the Brother Group Vision “At Your Side 2030” for the fiscal years from 2022 through 2030. The vision was created…

Cybersecurity has been a concern for more than a decade. Initially, the risk centered around hackers accessing proprietary data and valuable systems or unauthorized transactions…

The MFPs you ordered for your five best customers are two months overdue. On a good day, you call your OEM and get vague promises. On a bad day, you get platitudes. Such…

In the latest installment of our virtual panel series, we connect with six leasing company executives to learn about end-of-lease returns, the competitive leasing landscape and its effect…

Last year, we looked ahead to 2021 with anxious anticipation, speculating that in the wake of the COVID-19 pandemic our 36th Annual Dealer Survey…

The three most pressing concerns within the entire dealer universe comprising our Survey continue to be: declining clicks (52%), competing with manufacturer’s direct…

Dealers have plenty of concerns, and our Survey annually illuminates those concerns. This year, we offered dealers an expanded choice of options to express those worries, adding…

We ask dealers to rate their primary A3 MFP suppliers as “Excellent,” “Very Good,” “Good,” “Fair,” or “Poor.” We then award five points for “Excellent,” four points for “Very Good,” three…

Because not all Big Six OEMs have a strong A4 offering, many dealers look beyond their primary A3 OEM to source A4 products. Companies such as Brother, Epson, HP, Lexmark…