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In our latest episode of Fridays with Frank, Frank G. Cannata is mad as hell, and he wants everyone to know what’s got him ticked off…

One of my favorite things is learning how dealers are diversifying their product and services offerings. Even though I haven’t been following this industry…

The prevailing logic in document imaging industry circles is that as print volumes decline, dealers need to diversify their product offerings beyond office print. Those who argue…

Mike Marusic, president and CEO, Sharp, was one of the featured speakers at the recent Executive Connection Summit (ECS) hosted by The…

Jeff Jacobson, CEO, takes to the stage to kickoff EFI Connect at the Wynn in Las Vegas, Nevada. He discussed the industry…

POA President Doug Pitassi greets the live and remote audience (upper right and center) at the beginning of POA’s annual sales meeting…

To ring in 2022, top executives from four MFP OEMs revealed their New Year’s resolutions focused on the Japanese market. The days of concentrating solely on MFPs and printers…

The educated customer is on the rise, and their expectations are higher than ever. The magic word to meet these expectations seems to be “diversification,” followed…

Bubbles or unsustainably high valuations in financial assets played key roles in two recent recessions. The “dot-com” bubble in technology stocks contributed to the recession…

Our Advisory Board addresses diversification, supply chain issues, and e-commerce. Above, clockwise from top, AJ Baggott, Deb Dellaposta, Patrick Flesch, Jim George,…

Dealers have been calling us to lament supply chain issues, but we realize that doesn’t give us the clearest picture of what our readers are experiencing…

Everybody loves to talk about the joys of diversification, but not everybody wants to talk about the pitfalls. However, mistakes can be a valuable learning experience…

Retailers know that the accelerated shift toward more e-commerce workflows will never go away. COVID-19’s impact continues globally in merchant locations and billions…

Since the height of the pandemic in 2020, companies such as Canon U.S.A., DocuWare, Konica Minolta, Square 9, and Xerox have introduced health-related management…

We may only be a month into 2022, but many dealers are already worried about the ongoing trend of declining print “clicks” for the year ahead. Most agree that diversifying…

As office printing continues to suffer, both from the ongoing migration to digital formats and then exacerbated by the pandemic and work-from-home policies…

Andre D’Urbano, VP of marketing for RISO, is the document imaging industry’s foremost inkjet advocate. That’s why he’s the ideal subject for this, the first in our new series titled…

Bigger has certainly proven to be better for Aric Manion, owner and CEO of Kelley Connect in Kent, Washington. When he became a 25% partner in late 2007, the firm’s…

These African American soldiers distinguished themselves during World War I, only recently receiving credit for their accomplishments. The value of history is…

Applied Imaging expanded into Indiana with the acquisition of Advanced Imaging Solutions, effective December 31, 2021. Advanced Imaging Solutions’…

Effective December 31, 2021, Sands Office Equipment Service of Warsaw, IN has been acquired by Applied Imaging. The acquisition represents one…